Publication Date: January 14, 2020
Update Date: January 14, 2020
Philips is aware that Microsoft is ending Extended Support for the Windows 7 and Windows Server 2008 R2 operating systems on January 14, 2020.
As part of Philips product lifecycle management processes, product security policy, and associated protocols, and in anticipation of the expiration of Microsoft’s Extended Support period for Windows 7 and Windows Server 2008 R2, Philips has been evaluating Philips products and solutions that utilize these operating systems.
Philips is currently working to provide information regarding expiration of Microsoft extended support for Windows 7 and Windows Server 2008 as related to Philips products and solutions together with guidance to attain any further required product-specific information in support of any Philips products or solutions that use these Microsoft operating systems.
Philips products and solutions must be deployed and operated within Philips-approved product specifications as noted in their Instructions for Use. Also, as required by government regulations in the markets we operate in, all changes of configuration or software to Philips’ products or solutions (including operating system security updates and patches) may be implemented only by following Philips product-specific, verified and validated, authorized, and communicated customer procedures or field actions.
Contract-entitled customers and service representatives may access product-specific service documentation produced by
Philips product teams and made available to Philips product service support and/or service delivery platforms
such as Philips InCenter (https://incenter.medical.philips.com). Entitled customers are encouraged to request Philips InCenter access and reference product-specific information when posted. Customers are also encouraged to contact their local service support team or regional product service support for information specific to their Philips’ products or environments.
Philips is providing the list below in order to assist our customers in identifying Philips’ products and solutions running on Microsoft Windows 7 or Windows Server 2008 R2. However, the list below is not exhaustive for all affected Philips products, and it includes:
- products that have reached Philips end-of-life or end-of-support (****),
- software-only products that may also be compatible with other OS versions or that may enable customers with options or roadmap plans to upgrade the customer owned OS and/or affected Philips product (*),
- products with a currently available upgrade path to a fully supported Philips solution,
- products aligned with 2020 roadmap plans to enable an upgrade path to a fully supported Philips solution,
- products with other Philips recommended risk mitigation or remediation steps