Collaborating closely with experts from Philips, radiologists and IT professionals at AU Health co-designed an entirely new workflow. At the heart of this is IntelliSpace Portal and IntelliSpace Portal Concerto, a platform that brings people and locations together and lets multiple users work as one across the network. It can connect multiple sites to support enhanced productivity, helps reduce the complexity of resource planning, and helps organizations prepare for future growth. Philips and AU Health invested a great deal of time in training users to make sure users were already familiar with the new workflow even before it went live. With a very hands-on approach and extensive preparation, the team replaced hardware, imaging software, clinical applications and workflow tools on a single day with no impact for referring physicians or disruptions to patient care.