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How to host a successful COT virtual site visit: 9 lessons from a Level I trauma center

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The American College of Surgeons (ACS) Committee on Trauma (COT) introduced virtual site visits in 2020 as a way to facilitate trauma center verification during COVID-19. Even after the pandemic eases, virtual visits will likely continue in some form for many centers.

 

So far, only a small percentage of verified trauma centers have experienced a virtual site visit. How does the virtual review experience differ from an in-person survey and how can trauma programs prepare?

 

To find out, I recently spoke with trauma program leaders at Research Medical Center (RMC) in Kansas City, Missouri. RMC, part of HCA Midwest Health and HCA Healthcare, has been a state-designated Level I trauma center for several years. In April the hospital became one of the first centers in the U.S. to go through an initial ACS Level I verification survey in the new virtual format.

 

The team at RMC shared nine lessons on how to plan for a virtual visit, manage the different components of a remote survey and ensure a successful outcome.

    

Read the full article how to host a successful COT virtual site visit: 9 lessons from a Level I trauma center

About the author

Beth Fuller

Angie Chisolm, MBA/HCM, BSN, RN, CFRN, TCRN

Consulting Manager

Angie is a nationally recognized expert in trauma program and emergency services management. She is a results-driven leader with expertise in trauma program operations, providing mentoring and consulting focused on coding and billing, site survey readiness, performance improvement, and operational efficiency.