Insights and success stories in the emergency department
- Customer story
![22% increase in direct bedding]()
22% increase in direct bedding
Adrz hospital engaged Philips consultants to help develop new processes and work agreements in their emergency department to cope with peak volumes, resulting in 22% increase in direct bedding, 21% decrease in patient waiting time and a 5 min reduction in turnaround time per patient.
Click here to learn more - Article
![Strategies for combating nurse burnout during and after the pandemic]()
Strategies for combating nurse burnout during and after the pandemic
Renee Cecil shares her insights on nurse burnout, the effects of the pandemic on nurses, and how nurse leaders can reduce burnout.
Click here to learn more - Customer story
![Optimizing workflow efficiency to improve throughput and enhance the patient experience at WellSpan York Hospital]()
Optimizing workflow efficiency to improve throughput and enhance the patient experience at WellSpan York Hospital
Clinical consultants assessed processes and helped implement effective change for improved patient throughput and $1.7m cost savings over 3 months
Click here to learn more - Article
![Emergency Severity Index, is it broken?]()
Emergency Severity Index, is it broken?
Brian Armstrong and Renee Cecil share insights on the strengthening the use of ESI to improve patient care
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![Insights on how to improve emergency preparedness]()
Insights on how to improve emergency preparedness
Brian Armstrong was interviewed by HealthLeaders to share his insights on emergency preparedness and preparing for the future.
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![Leading your team through change]()
Leading your team through change
Randy Loveless shares his insights on how healthcare leaders can lead a team through change successfully
Click here to learn more - White paper
![Enhancing ED culture and process efficiency]()
Enhancing ED culture and process efficiency
Improving the culture and employee engagement to support process improvement in an emergency department
Click here to learn more - Article
![How to avoid the fallout after a change in nurse leadership]()
How to avoid the fallout after a change in nurse leadership
Interim leaders help stabilize an emergency department, keep staff engaged, and keep the unit running efficiently.
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![Leveraging lean to drive ED efficiency]()
Leveraging lean to drive ED efficiency
Lowell Hardin shares insights on how EDs can leverage lean theories to increase efficiency in patient care.
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![Insights to minimize workplace violence]()
Insights to minimize workplace violence
Will Stewart shares his insights on how healthcare institutions and their workforce can leverage unconditional positive regard to respond to situations of violence in high stress situations.
Click here to learn more - Webinar
![Improving emergency department efficiency at FirstHealth Moore]()
Improving emergency department efficiency at FirstHealth Moore
Learn how Philips consultants helped create sustained improved ED operational performance and an enhanced patient experience.
Click here to learn more - Customer story
![87% reduction in ED arrival-to-room at FirstHealth Moore]()
87% reduction in ED arrival-to-room at FirstHealth Moore
Process improvement and interim leadership consulting enhance the patient experience in the emergency department.
Click here to learn more - Article
![Updating EHR templates aids ED performance]()
Updating EHR templates aids ED performance
Marilyn Drone of St. Mary Medical Center discusses results of a Philips consulting project and how updating EHR templates to match staff workflows aids ED performance
Click here to learn more - Customer story
![47% improvement in triage speed in the ED]()
47% improvement in triage speed in the ED
The Flevoziekenhuis hospital asked the Philips consulting team to help optimize its Emergency Department processes in order to meet the care demand more effectively at busy times.
Click here to learn more - Article
![A team-based approach for performance improvement]()
A team-based approach for performance improvement
Regardless of the specific performance improvement task – whether it’s improving patient and staff safety or providing more efficient care – the ultimate success of a project comes down to the team.
Click here to learn more - Customer story
![80.5% reduction in arrival-to-triage at Connecticut Children's]()
80.5% reduction in arrival-to-triage at Connecticut Children's
Interim leadership and performance improvement consulting helped improve pediatric ED process efficiency.
Click here to learn more - Webinar
![Sustaining improvements in ED efficiency at CT Children's]()
Sustaining improvements in ED efficiency at CT Children's
Learn how Philips consultants helped Connecticut Children’s Medical Center implement process changes to improve sustainable performance in their ED.
Click here to learn more - Article
![Pros and cons of health IT on nurses]()
Pros and cons of health IT on nurses
JoAnn Lazarus shares her views on health IT’s effects on nurses and nurse burnout with Healthcare IT News.
Click here to learn more - Article
![5 questions on emergency department consulting]()
5 questions on emergency department consulting
JoAnn Lazarus shares her insights on factors that determine whether consulting projects will have a lasting effect on a hospital's day-to-day operations.
Click here to learn more - Customer story
![66.2% ED arrival-to-provider reduction at St. Mary Medical Center]()
66.2% ED arrival-to-provider reduction at St. Mary Medical Center
St. Mary Medical Center leverages Philips ED interim leadership and performance improvement consulting to reduce arrival-to-provider by 66.2%.
Click here to learn more - Article
![Charge Nurse: What’s in a name?]()
Charge Nurse: What’s in a name?
Our consultants discuss how having a successful front-line ED nurse leader is vital to ensuring efficient and effective patient care.
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![Key insights to boost operational efficiency]()
Key insights to boost operational efficiency
Rick McCraw discusses strategies to help health systems improve operational efficiency and how he and his team help clients achieve success.
Click here to learn more - White paper
![Improved ED processes and patient throughput at St. Mary Medical Center]()
Improved ED processes and patient throughput at St. Mary Medical Center
Helping to develop and implement process flow improvements to expedite patient care
Click here to learn more - Article
![Enhancing emergency care through McLeod Health Clarendon]()
Enhancing emergency care through McLeod Health Clarendon
Read how data analytics and consulting helped improve ED operations and throughput and create a culture of accountability.
Click here to learn more - Customer story
![87.5% reduced ED arrival-to-triage at McLeod Health Clarendon]()
87.5% reduced ED arrival-to-triage at McLeod Health Clarendon
Improved ED performance with process improvement consulting and an analytics performance dashboard.
Click here to learn more - Customer story
![84% ED arrival-to-triage improvement at Winchester Medical Center]()
84% ED arrival-to-triage improvement at Winchester Medical Center
Improved ED and inpatient processes and performance for 477% increased patient satisfaction.
Click here to learn more - White paper
![Acute unscheduled care in seven developed countries]()
Acute unscheduled care in seven developed countries
Learn the impact acute unscheduled care has on emergency departments around the world.
Click here to learn more - Customer story
![Design helps to enhance ED patient experience]()
Design helps to enhance ED patient experience
Spatial design review of an ED leads to a new design with better access to daylight and reduced walking distance for staff.
Click here to learn more - Article
![Strategies to improve ED patient experience]()
Strategies to improve ED patient experience
Rick McCraw and Beth Fuller share strategies to enhance the patient experience in the ED.
Click here to learn more - Customer story
![51% reduction in LOS and infection rates]()
51% reduction in LOS and infection rates
Decreased infection rates and LOS enabled by interimleadership and process improvement consulting in the ICU of a community hospital.
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![The c-suite's ED optimization challenge]()
The c-suite's ED optimization challenge
Mark Feinberg discusses the unique challenges of implementing ED performance improvement practices.
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*Results from case studies are not predictive of results in other cases. Results in other cases may vary.
