Our consultants help increase process efficiency and implement best practices to improve triage practices, reduce wait times, and address issues with crowding. Consultants can help lead change management programs development and implementation.
Our consultants help increase process efficiency and implement best practices to improve triage practices, reduce wait times, and address issues with crowding. Consultants can help lead change management programs development and implementation.
No two hospitals are exactly alike, so there is no single solution when improvements are needed. Because EDs and trauma centers vary in many ways—acuity, patient expectations, physician practice patterns, and more—our approach is tailored to uniquely meet the goals of each organization.
Philips offers a team of highly accomplished ED and trauma program nurse leaders with the experience and commitment to implement real and effective change. We deliver quantifiable results by collaborating with leadership and staff and tackling each project with a hands-on, in-the-trenches approach—our team becomes part of your team.
Nationally recognized, highly experienced nurse leaders delivering team leadership, process improvement guidance, and hands-on operational support.
Read moreStrategic guidance and hands-on implementation support focused on ED process redesign and daily performance management.
Read moreOnline analytics-based dashboards to provide at-a-glance visibility into past and current ED performance, identify areas of concern, and support new performance improvement initiatives.
Read moreLeadership and strategic guidance focused on trauma center operations management, program development, site survey support, and clinical and financial performance.
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1 Based on 31 non-teaching hospitals as measured in the 6 week period immediately prior to the conclusion of a performance improvement project compared to an average of the hospitals’ baseline measurements for the prior year. Results are not predictive of results in other cases. Results may vary.
2 Projection based on results obtained from 31 non-teaching hospitals which have completed a performance improvement project with improvements measured in the last 6 weeks of the project. Philips does not make any determination as to the medical necessity or appropriateness of hospital billing. Additional collected revenue may be derived in whole or part from shortened wait times, work flow improvements, decrease in patients who leave without being seen, among other factors. Projection is based on the reported collectable revenues for admitted and discharged emergency room patients (excluding OB and surgical admissions). A weighted average is applied based on the individual’s admission and discharged percentages. A reduction in left without being seen (LWBS) rates can mean additional ED volumes. The difference from baseline rate and measured LWBS rate Improvement is multiplied by annual volume and the blended collected revenue rate to calculate a projection of additional annualized collected revenue. Results are not predictive of results in other cases. Results may vary.
* Results from case studies are not predictive of results in other cases. Results in other cases may vary.
JoAnn Lazarus, MSN, RN, CEN, FAEN
Principal and Practice Operations Lead
Beth Fuller, DNP, RN, CEN, CCRN, CFRN
Consulting Principal
Will Stewart, MSN, RN, CEN, EMT-LP, NE-BC
Consulting Principal
Ryan Oglesby, PhD, MHA, RN, CEN, CFRN, NEA-BC
Principal and ED Assessments Lead
Learn more about our healthcare transformation services for your organization
