Trauma Center Consulting Services

Philips Healthcare Transformation Services

Trauma Consulting Services

Get comprehensive guidance to help improve operational efficiency and achieve clinical excellence

Trauma Centers have traditionally been viewed as unprofitable for a hospital, but if managed, staffed and structured properly they can have operational and financial benefits outside the trauma department.

 

Our Trauma Center Consulting Services provide strategic guidance and hands-on support focused on trauma center leadership, operations management, new program development, site survey support, or clinical and financial performance improvement that is customized to meet your needs.

Trauma centre

Achieving trauma center reverification

 

Our trauma consultants helped a Level II trauma center pass their ACS verification survey. See how our innovative approach and our expert consultants provided the support needed to get reverified.

Our trauma consultant's innovative approach

Discover how our consultants become part of your trauma team, collaborating with leadership and staff to provide a strategic approach with hands-on implementation support. 

Interim leadership

Interim leadership

 

Helping to improve staff and operational performance, enabling increased team collaboration and communication, and mentoring new leadership for long-term success by providing strong team leadership.

Performance improvement

Performance improvement

 

Guiding all aspects of trauma quality improvement activities including data collection, analysis, trending, benchmarking, and outcome reporting to identify areas for improvement. Our consultants can also assist with the development and implementation of performance improvement plans.

Financial assessment

Financial assessment

 

Conducting trauma-specific coding and billing assessments to identify areas for operational improvements to facilitate trauma center financial stability and optimize financial performance.

Site survey

Site survey

 

Providing strategic guidance prior to a site survey by conducting a gap analysis and mock survey to facilitate compliance with trauma center standards to aid in achieving ACS verification or state designation. Our consultants can also assist with post review corrective action planning and execution.  

Trauma centre

Trauma center development

 

Helping to navigate the complicated process from trauma center development through successful ACS verification or state designation. 

Proven results*

We provide nationally recognized industry experts to deliver trauma center interim leadership and performance improvement consulting that have helped hospitals to:

 

  • Identify lost annual gross charges of more than $1.5 million
  • Resolve trauma site survey deficiencies
  • Validate retaining Level II pediatric trauma center designation
  • Implement a corrective action plan to assist a Level III trauma center in regaining ACS verification
  • Identify a positive margin through a financial assessment that prevented closure of a Level II trauma center

Mary bridge case study

Resolved trauma site survey deficiencies at Mary Bridge Children's

 

Transforming the trauma PI program to improve performance and maintain Level II pediatric trauma center status.

Trauma finance

Improving trauma center financial performance

 

Trauma consulting conducts financial performance evaluation to optimize billing and increase revenue.  

Trauma case

Rationalized Level II trauma service line

 

Our trauma consultants helped validate trauma center viability and identified almost $1 million in possible revenue.

* Results from case studies are not predictive of results in other cases. Results in other cases may vary.

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Meet our people

Beth Fuller

Angie Chisolm, MBA/HCM, BSN, RN, CFRN, TCRN

Consulting Manager

Angie is a nationally recognized expert in trauma program and emergency services management. She is a results-driven leader with expertise in trauma program operations, providing mentoring and consulting focused on coding and billing, site survey readiness, performance improvement, and operational efficiency. 

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Theresa Radeker

Theresa Radeker, MHA, BSN, RN, TCRN

Consultant

Theresa is a high-energy and results-driven hospital operations executive, with a proven track record of achievement in trauma program management, project management, service line leadership, hospital administration, physician recruiting, and quality and compliance.

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