Technology creates calming, supportive environment for veterans during imaging exams

Unlike traditional X-rays, magnetic resonance imaging provides high quality images of the body and includes contrast to display detail of soft tissue and anatomic structures like gray and white matter in the brain. While this has allowed applications of MRI technology to expand in the areas of neurology, oncology and cardiology, thus increasing demand for this modality, patient anxiety and motion still remain challenges. An MRI scan takes about 30 minutes, and nearly 35% of patients have claustrophobia or some considerable level of anxiety about the machine itself [2], with about 20% requiring repeat scans due to motion during the scan [3].

In response, introducing in-bore Ambient Experience has enabled technologies such as dynamic lighting, projection, and audio to create immersive, relaxing environments for patients in need of MRI scans across the VA. This is particularly important for veterans seeking care within the VA system given the unique health issues faced by veterans – including exposure to dangerous and life-threating events, life-altering traumas, and wounds to body, mind and spirit – as w ell as the exceptional importance of healing environments to Veteran’s healing process. According to the U.S. Department of Veterans Affairs Healing Design guidelines:

In August 2016, the Alexandria VA Medical Center Pineville, LA facility became the first VA site to adopt the Philips Ingenia 1.5T Magnetic Resonance Imaging (MRI) with in-bore Ambient Experience technology. The state-of-the-art clinical suite offers a soothing patient experience with imagery, sound and light, helping to put patients at ease.

The Philips Ingenia 1.5T in-bore Ambient Experience MRI installation includes innovative elements designed to improve the patient experience:

In addition to giving the patients the perception of being in a bigger space and putting them at ease, the Philips Ingenia 1.5T offers enhanced workflow, high quality images and a fast, comfortable patient set-up.

In March 2021, Veterans Health Care System of the Ozarks (VHSO) introduced the state-of-the-art patient experience to reduce stress on patients thanks to the installation of a Philips Ingenia 1.5T Omega.

Its display shows a peaceful, serene scene of the patient’s choosing with calming background sounds to help soothe their mind and take the focus from the typical loud MRI sounds while staring at a blank space wondering “How much longer will this take?”

The Omega improves patient satisfaction and increases efficiency by having fewer exams to reschedule with a physician-prescribed sedative. The scanner also maximizes available space inside, the digital interface leads to better images acquired in a shorter scan time, and the high output gradient amps provide for better images.

With enhanced technology in partnership with Philips, VA Ozarks strives to offer Veterans the best care available by reducing scan times, increasing efficiency, and providing a supportive environment for the veterans they care for.