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Remote clinical workflows

Virtual clinical support for bedside care teams providing acute care

Enable healthcare, virtually anywhere

Our cloud-based virtual acute care solution is configurable and flexible to support remote clinical processes. Patient data is securely collected across medical devices and third-party hospital information systems, and aggregated using clinical decision support tools before being presented to remote clinicians who support bedside care teams.


Integrated solutions support care team orchestration with virtual care capabilities and clinical insights at scale.

  • Aggregated, intelligent data presentation to help address bedside care teams’ cognitive overload

  • Ability to share patient data with remote clinical teams that have both capacity and experience in acute care to provide additional patient oversight

  • Scalability to meet current demand and support future growth

  • Ad-hoc consultative support with remote specialists

  • Enhanced communication and decision support to help you prioritize care delivery

  • Empowered collaboration that breaks down boundaries between departments and locations

Key Capabilities

Philips solutions can enable healthcare virtually anywhere, to ensure that you have experts right by your side, regardless of their location.

Virtual care solutions

The scalable, centralized acute telehealth solution enables remote surveillance by skilled professionals using proprietary algorithms and clinical decision support, enabling proactive care delivery.
Read about eCare Manager

Virtual clinical surveillance with actionable insights

Philips Capsule Surveillance analyzes live-streaming actionable data together and uses advanced clinical analytics to help identify potentially emergent events. 

Read more 

Our approach

Our connected devices, analytics and AI-powered decision-making tools help you connect virtual care teams that are both inside and outside of the hospital with bedside clinicians. This enables them to work together to deliver informed, efficient care.

  •  Open, secure and interoperable platforms and solutions where data flows freely from all devices from a variety of manufacturers3

  • Access to clinical decision support tools that collect, aggregate and analyze data for remote clinicians4

  • Clinical surveillance with actionable insights to help remote care teams identify potentially emergent events5

  • Enhanced visibility into patient analytics using customizable patient deterioration scoring for remote clinicians and hospital benchmarking6

  • Analytics using different data tracking capabilities depending on the vital signs you want to capture, your care pathway and requirements7

  • Flexible and scalable business models and services that meet you where you are and help you scale

Explore all we have to offer in Acute Care, including stories, our latest products and innovations, key capabilities and solutions, events and more.

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1.Lilly CM, et al. A Multi-center Study of ICU Telemedicine Reengineering of Adult Critical Care. CHEST. 2014 Mar; 145(3): 500-7
2.Data on file
3.Refers to Philips Capsule Medical Device Information Platform (MDIP)
4.Coustasse, A., S. Deslich, D. Bailey, A. Hairston, and D. Paul. A Business Case for Tele-Intensive Care Units. The Permanente Journal 18.4 (2014): 76-84.
5.Refers to Philips Capsule Surveillance
6.Refers to Philips eICU
7.National Academy of Engineering (US) and Institute of Medicine (US) Committee on Engineering and the Health Care System; Reid PP, Compton WD, Grossman JH, et al., editors. Building a Better Delivery System: A New Engineering/Health Care Partnership. Washington (DC): National Academies Press (US); 2005. The eICU® Solution: A Technology-Enabled Care Paradigm for ICU Performance. Available from:

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