This type of partnership thinking is what is needed as we drive population health forward. It is in fact the secret sauce that will change minds and make pennies drop, and that is what healthcare of the future requires; a mind-shift. Although I am keenly aware of the potential of technology and data in healthcare, I know that in order to get technology to live up to its shiny promises, we need to make sure it’s well planned with a clear destination in mind.
That’s where I come in as Philips Population Health Chief Nursing Officer. I will serve as the liaison between Philips and the customer. I know what the front-line trenches in hospital systems look like. I know how regulations shape how work gets done. I also know how care can improve when technology is designed with the user in mind. I know what it takes from both the customer and the vendor.
Technology has a bad reputation in many healthcare circles. It is often associated with an increased administrative burden, too many clicks and little to show for it. My view is that early health technology, such as EMRs, focused on ensuring health systems met regulatory requirements and that the bills were paid. The patient was not the focus. Things have changed. I am proud to say that Philips puts the patient right at the heart of care when designing solutions that will make it easier for healthcare professionals to personalize care in a pro-active way. Data can give healthcare professionals amazing insights with great speed. It can tell us who is at risk for what and allow us to intervene with the right care at the right time in the right place. That gives us a real chance to take healthcare to the next level.
The potential is there, but I also recognize that population health doesn’t come in a box neatly wrapped up with bow. It is kind of messy and it will require different approaches in small rural areas and big urban centers and in different countries. That’s OK. We don’t need one grand solution that fits all as long as the right mind-set is there; to improve care for the patient. That’s another thing Philips got right. We recognize that it’s about connecting systems and solutions to tailor make population health. With a large eco-system of offerings from sleep systems and remote monitoring to data aggregation tools and informatics, we have the breadth to make population health a reality.
I am very excited about this next leg in my career journey with Philips. I feel that I can make a difference and be a part of improving 3 billion lives by 2025. That’s not just another corporate statement. It’s awesome. If you’re ready to talk population health, reach out to me and I’ll listen.