In my previous blog post, “Advance your referral intelligence,” I discussed how objective data can be used to help enhance the patient referral process for healthcare providers. But once you’ve identified patients who require evaluation by specialists, how do you motivate them to follow through with their consultations? And how do you continue to ensure that you’ve aligned them with the most appropriate in-network physician or surgeon for their situation?
That’s where an automated referral management process can help.
Philips is teaming with Fibroblast to offer web-based software for streamlining the referral process and supporting the last mile of patient referral coordination.
More than just a way to send referrals, Fibroblast’s unique approach is tightly aligned with population health management (PHM) and value-based care goals and objectives. The platform uses proprietary algorithms to help guide physicians’ referrals to the most appropriate in-network specialists, bringing cost-savings and quality-conscious automation to a process that’s too often been based on the subjective or historical patterns I detailed in my last post.
It also connects to the electronic health record (EHR) workflow, so providers and staff can use the platform without leaving their EHR.
Fibroblast offers data about a specialist’s patient ratings, health-plan participation, availability and other factors, so providers can refer their patients to the most appropriate in-network specialist before the patient even leaves their office.