Health data breaches and malicious online attacks like ransomware are arguably two of the biggest worries keeping healthcare leaders up at night.2 As health systems extend more care into patient communities and homes, health systems are transitioning from managing data and technologies on-site to managing data and technologies across an external continuum of care. The complex network opens up opportunities for compromise.20
But a health system where technologies and data work together – where smooth data exchange occurs across points of care – is a system that is easier to secure against malicious online attacks. At Philips, we take a proactive approach to protecting sensitive health technology and patient information across devices, systems and settings so that we can help administrators, healthcare providers and patients have confidence in how care is delivered.
Integrating data for more secure and better-managed care
As health systems expand and merge, the confluence of multiple technologies and processes across practices and locations can hamper an administrator’s ability to develop insights on how to manage care. To say it another way: It’s hard to understand how to build for the future if each of your building materials uses a different standard of measurement. That was exactly the challenge faced by Eastside Health Network (EHN), a joint venture clinically integrated network (CIN) that needed a cost-effective way to quickly aggregate data across two large health systems in Washington State.
Philips worked with EHN to build a comprehensive view of their patients across 1,352 physicians, 185 practice locations, 40 practice billing systems, 20 EHR feeds and 10 payer feeds. Integrating that information – coming from 90 different data sources – further allowed for the creation of intuitive, easy-to-read dashboards to engage user teams with different reports for different needs, providing the data they need to close care gaps, identify high-risk members and manage care.21
Powered by integrated data and actionable insights, EHN was able to quickly progress to more advanced contracts – including shared savings, downside risk and fully capitated programs. What’s more, the interoperability of their systems enhanced the security of their networks, so they could confidently grow their business and provide care to 35,000 members and growing. For more information about Philips work with EHN, see our case study.
Sharing secure COVID-19 data at the touch of a button
The ability to share data among hospitals and authorities becomes an even more acute need during a pandemic, when the timely sharing of secure medical records can dramatically affect the use of shared healthcare resources – and potentially save lives.
In cooperation with Erasmus Medical Center (Rotterdam, the Netherlands), Jeroen Bosch Hospital (‘s-Hertogenbosch, the Netherlands) and the Netherlands Ministry of Health, Welfare and Sport (VWS), Philips developed an online portal that allows Dutch hospitals to seamlessly share COVID-19 patient information with one another at the touch of a button. Connecting over 95% of Dutch hospitals, the COVID portal allows clinicians to share specific patient data – such as a patient’s radiology images, reports and patient summary – assisting in critical activities like the transfer of infected patients between hospitals to avoid local overload in critical care units. What’s more, this data is transferred without links to an individual hospital’s electronic patient dossier (EPD) and only transferred if the patient has given their consent, thus ensuring privacy.
By building this portal on top of the hospitals’ existing XDS cloud document-sharing service, Philips Interoperability Solutions helped to ensure that the portal only increased the system’s inherent cybersecurity and maintained compliance with the ISO27001 information security standard and the Dutch NEN7510 standard, which is specifically designed for information handling in the healthcare sector.22
For more information about Philips work, please see National Portal for Digital Exchange of COVID-19 Patient Data in the Netherlands.