(Please be sure to check the box to receive communications from Philips)
Rochester General Hospital (RGH), part of Rochester Regional Health, is the leading provider of comprehensive care for Western New York and the Finger Lakes region.
With strong Invasive Imaging and Neuroradiology programs in place, RGH planned to expand its services by growing outpatient Invasive Imaging volume and adding an additional Neuro biplane room. The hospital wanted to continue its high quality of care while streamlining workflow, improving patient, staff and physician satisfaction and leveraging market growth while preparing for this expansion effort.
Multiple data sources were analyzed to assess current state performance, understand the flow of patients, define the current baseline for analysis, and to support the creation of recommendations. Data sources included procedure reports, staff interviews, scheduled durations, market data, onsite observations and industry best practices. Business rules were built into the process to cleanse the data and adjust for outliers. Throughput Culture
Structure
For Rochester General Hospital to achieve sustainable results and position themselves for future growth, Philips consultants developed a set of recommendations based on analysis, experience and best practices. These recommendations focused on enhancing patient/staff experience and efficiency through a more seamless operational workflow in these areas:
Nursing
Invasive Imaging
Neuroradiology
Computed Tomography and Ultrasound
Leadership
Arrival/Reception
Customer story
Realizing 20% cost savings per square foot and 50% fewer construction phases*
Could your imaging business run more efficiently?
Our team can help.
Subscribe today to receive compelling and relevant articles, customer stories and insight into thought leadership perspectives.
Let’s figure out the future of healthcare today
Discover more perspectives
*Results are specific to the institution where they were obtained and may not reflect the results achievable at other institutions.
You are about to visit a Philips global content page
Continue