One example of true partnership at work is the new state-of-the-art Breast Health Center. Being called a “labor of love” between Marin General Hospital physicians and staff, the hospital’s architectural firm and Philips, the center opened in June 2017. The Philips healthcare consulting team guided by a ‘healing places’ philosophy provided strategic design and operational excellence planning, including in-depth analysis of current processes, identification of process changes and future market growth needs. Together, the teams reviewed clinical process and patient journeys for the new Breast Health Center.
With the opening of this new ultra-modern facility, which includes a comprehensive breast imaging program utilizing 3D breast imaging, as well as bone density testing, the women of Marin will now have access to a comprehensive breast health service, centered in a beautiful new healing space.
New pre-admissions testing process
Revised pre-cath lab process
New scheduling technology
More flexible nurse staffing
Dedicated resource for supply management and data analysis
The Philips team also created a cloud-based application dashboard for visualization of case volumes by type, by room, and by physician. The WMCHealth team has been using the new dashboard to identify areas of concern and track performance.