Achieving clinical operational excellence

After a lengthy analysis to deeply understand the hospital’s and community’s needs, a blueprint was developed to enhance care across multiple facilities at a lower cost. Philips is providing consulting services, advanced informatics and technology that deliver practical innovation that allow Marin to create the hospital of the future.

“We realized that partnering with Philips would allow us to take a long-term view that would combine rapid adoption of the latest digital health technologies while creating an exceptional experience for patients and staff and reducing our costs,” said Marin General Hospital’s Chief Information & Technology Integration Officer Mark Zielazinski. “We’re excited by the many accomplishments in the first year of this 15-year partnership and by the opportunity to help us deliver better health to our community.”

One example of true partnership at work is the new state-of-the-art Breast Health Center. Being called a “labor of love” between Marin General Hospital physicians and staff, the hospital’s architectural firm and Philips, the center opened in June 2017. The Philips healthcare consulting team guided by a ‘healing places’ philosophy provided strategic design and operational excellence planning, including in-depth analysis of current processes, identification of process changes and future market growth needs. Together, the teams reviewed clinical process and patient journeys for the new Breast Health Center.
 

With the opening of this new ultra-modern facility, which includes a comprehensive breast imaging program utilizing 3D breast imaging, as well as bone density testing, the women of Marin will now have access to a comprehensive breast health service, centered in a beautiful new healing space.