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  1. Diagnostic and clinical informatics
  2. Radiology informatics
  3. Radiology Operations Command Center
Radiology Operations Command Center
Remote imaging solution
Radiology informatics
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Radiology Operations Command Center

Remote imaging solution
Radiology informatics
A multi-vendor, multi-modality, multi-site, safe, and secure remote imaging solution that seamlessly connects imaging experts in a command center with technologists at scan locations across their organization. Radiology Operations Command Center Console, an FDA cleared and EU-MDR certified remote scanning solution enables imaging experts at a command center to remotely view and edit exams on multiple scanners across the enterprise in collaboration with the scanner facing technologist. Radiology Operations Command Center enables imaging experts to seamlessly interact with scanner-facing technologists remotely through chat, voice, and video, all while concurrently accessing scanner console screens, without compromising imaging quality, privacy, safety, or security.

All Philips professional healthcare customers can open, track and manage equipment service tickets in our Customer Services Portal at no cost. Register for an account here.
For all support resources and contact information, visit our Support hub.

Brochure
Product brochure(660.39 KB)
Radiology Operations Command Center Brochure(660.39 KB)
Customer Story
North Star customer story(418.51 KB)
See all
Real-time virtual collaboration platform
Remote virtual access for experts to view the scanner console
Multi-vendor, multi-modality, multi-site context and multi-party communication
Features
Remote assistance², training and onboarding
By using Radiology Operations Command Center, technologists can receive expert guidance during an imaging procedure, even if the technologist and the expert are on separate floors, in separate buildings, or even across the country from each other. Radiology Operations Command Center connects expert users with MRI and CT technologists situated across various scan locations remotely for real-time support and training for complex procedures, protocol adjustments, imaging, and new hire orientation.
Remote assistance², training and onboarding
Remote Scanning¹
Radiology Operations Command Center allows remote experts at the command center to connect with on-site technologists, and secure control of the scanner console to edit imaging protocols and perform image acquisition.
Remote Scanning¹
Standardization/Centralization
Radiology Operations Command Center allows users with Protocol Manager credentials to remotely manage protocol updates and harmonize protocols across connected scanners.¹
Standardization/Centralization


Documentation

Product brochure
PDF|660.39 KB
Radiology Operations Command Center Brochure
PDF|660.39 KB

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Disclaimer
1. Remote editing and protocol management are functions powered by EU-MDR certified and the 510(k) cleared Radiology Operations Command Center Console solution.
2. Remote Assistance is powered by Radiology Operations Command Center connectivity.
Not available for sale in all markets. Please contact your local representative for market availability.
2. Remote Assistance is powered by Radiology Operations Command Center connectivity