Technologist comforting patient before a CT exam in exam room with Ambient Experience.
CT

Ambient Experience

Enhancing the CT experience for patients and staff with Philips Ambient Experience

The scans may be fast, but a CT experience can still be stressful for patients. Philips Ambient Experience integrates dynamic lighting, sound and video to create an engaging environment designed to ease patient stress during diagnostic CT imaging exams and to positively impact workflow and productivity. By removing the negative elements and impersonal atmosphere, it’s possible to realize improved experience, along with patient and staff satisfaction.

Ambient Experience

Transforming the CT environment for patients and healthcare staff

Active relaxation and positive distraction can help improve the CT experience

Demonstrated results in CT

  1. 83%1

    rated Ambient Experience impactful in alleviating patient anxiety

    83%1

    rated Ambient Experience impactful in alleviating patient anxiety

    An installed base study in 2020 revealed that 83% of respondents rate Ambient Experience to be impactful up to extremely impactful in alleviating patient anxiety.

  2. 91%1

    recommend Ambient Experience

    91%1

    recommend Ambient Experience

    An installed base study in 2020 revealed that based on their current use of the solution, 91% are likely to recommend their current Ambient Experience offering to another hospital.

A science-based solution
CT exams can be challenging for patients who are anxious about the diagnosis or the procedure itself. Stressed patients are less likely to comply with staff instructions and are more likely to move. This may negatively affect image quality and interrupts workflow. Rescans waste time and can aggravate the situation. Philips scientists developed Ambient Experience to help suppress the physiological response to stress by creating a soothing care environment.
Ambient Experience for CT one minute video
Strategies for improved patient satisfaction
Ambient Experience solutions provide patients with active relaxation and positive distraction options to create a welcoming and relaxing multi-sensorial CT experience. Patients can personalize the room's lighting, video and sound by selecting a theme of their choice. Upon selection, a themed movie is displayed on the wall and the ceiling for the patient in the bore to see – helping guide and relax them during the examination.
Spectral CT 7500 in use, patient lying on scanner, with Ambient Experience in exam room.
Enhancing the work environment for staff
Non-compliant CT patients complicate and slow the process. When patients struggle to relax, staff struggle to perform optimally, even for a short CT exam. Anxious patients who are calmed by active relaxation techniques help improve patient/staff interaction, resulting in a more positive CT experience. When exams conclude quickly and successfully, staff satisfaction and efficiency improve. Ambient Experience addresses both the physical and emotional needs of patients and staff.
Spectral CT 7500, technician comforting patient prior to CT exam in exam room with Philips Ambient Experience.


Image gallery

  • Patient lying in the bore head first in a CT Incisive in an exam room with Ambient Experience
  • Pediatric patient in a CTI Incisive feat first in an exam room with Ambient Experience.
  • Exam room with CT 7500 with Ambient Experience.
  • Patient in CT7500 guided by a radiographer, with Ambient Experience
  • Radiographer comforting patient in a CT exam room with CT 7500 with Ambient Experience.
  • Radiographer comforting patient in a CT exam room with CT 7500 with Ambient Experience.
Ambient Experience for Spectral CT 7500
CT exams can be challenging for many patients. Ambient Experience solutions enhance relaxation and positive distraction, improving patient compliance and interaction with staff. Patients can personalize lighting, video and sound, creating a soothing ambiance with dynamic elements. Ceiling displays extend these themes to assist during exams. A 2020 survey showed 83% of respondents found Ambient Experience effective in reducing anxiety1.
Learn more
Ambient Experience with Spectral CT7500

Compared to other countries, clinical care in Japan is cold and impersonal. I’m looking for new approaches to improving care by improving the clinical environment.

Mr. Yutaka Suzuki
Mr. Yutaka Suzuki
Section Chief, Radiology Department
Tokyo Metropolitan Geriatic Medical Center
yutaka-suzuki-image

Documentation

Scope of Delivery Ambient Experience for CT
PDF|(265.66 KB)

Enhancing patient and staff experience in Tokyo Metropolitan Geriatric Medical Center 

Discover how a new improved patient experience in CT scans reduces stress and enhances communication in medical care.  

Section Chief, Radiology Department with patient for a CT scan with Ambient Experience at the Tokyo Metropolitan Geriatric Medical Center
Footnotes
  1. Ambient Experience installed base study 2020.
  2. Runge SB, et al. Children centered care: Minimizing the need for anesthesia with a multifaceted concept for MRI in children aged 4–6. European Journal of Radiology. 2018;107:183–187.
  3. Lerwick, J. L. (2016). Minimizing pediatric healthcare-induced anxiety and trauma. World Journal of Clinical Pediatrics, 5(2), 143-150.
Disclaimer
Results from case studies are not predictive of results in other cases. Results in other cases may vary.