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    1. Support for patients

    How can we help?

    At Philips, we are dedicated to providing the guidance and information sleep patients need to feel confident and supported.
    Descriptive, no notes
    General patient support
    Looking for support for your Philips product? We are available Monday to Friday, 8:30 am - 4:30 pm ET, excluding major holidays.
    Contact us
    Clinician showing CPAP mask
    CPAP and BiPAP mask support
    Need help with your mask? Find helpful videos with tips on maintaining your mask, including sizing adjustments, proper fit, wearing techniques and cleaning guidance.
    Learn more
    Sleep Apnea patient reviewing results on Philips DreamMapper App on tablet
    DreamMapper support
    Need support for DreamMapper? Our team is available Monday to Friday, 8:30 am - 4:30 pm ET, excluding major holidays.
    Contact usLearn more
    Patient reviewing documentation on laptop
    Product documentation resource center
    Looking for manuals and documentation for your product? Visit our resource center to view and download the support materials you need.
    Find resources

    Remediation of devices: June 2021 recall  

    In June 2021, following the discovery of a potential health risk related to a part in some of our CPAP, BiPAP and mechanical ventilator devices, Philips issued a voluntary Field Safety Notice (outside US) / voluntary recall notification (US only). 

    Learn more
    Get in touch with us

    General patient support
    [email protected]

    General patient support
    Monday to Friday, 8:30 am – 4:30 pm ET
    1-844-537-2403