The Radiology Department at the Children’s Hospital of Georgia (CHOG), an Augusta University Health (AU Health) hospital, hadn’t been renovated in 16 years and was struggling with dated—often analog—technology, inefficient workflows and a drab, static environment. The CHOG-AU Health leadership team knew significant updates were needed to meet the imaging needs of the community and continue to provide best-in-class care to pediatric patients.
As a pioneer in patient- and family-centered care, AU Health has long recognized the importance of including patients and families in the planning process and thinking beyond the required technology. The CHOG Radiology Department redesign supports this mission to the fullest. The team immediately set to work gathering input from young patients and their parents and underwent intensive, on-site analysis and workshops through the AU Health-Philips Alliance. The result? An award-winning radiology department that created a new problem for itself, jokes Lewis Golden, Chief Radiographer: “Now kids cry when they have to leave!”