Like so many US healthcare providers, Augusta University Health System (formerly Georgia Regents Health System) faced the operational reality of a poor payer mix, flat reimbursements, aging technology, inefficient processes, and the need to take cost out of an already constrained pool of resources. Against this backdrop, they turned to Philips to explore new ways to work together to change the status quo.
In June 2013, Philips and Augusta University Health announced an industry-defining Managed Services Alliance valued at $300M over a 15-year term. The Alliance model, the first-ever partnership of this type in the U.S. and one of the largest in the world, aims to improve outcomes and deliver more effective and cost-efficient care to millions of patients across Georgia and South Carolina.
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1 Financial performance metrics report by Shawn Vincent, VP Partnerships, International Healthcare & Strategic Affiliations Augusta University, April 2015.
2 Imaging volume improvements included: CT up by 11%; MRI up by 33%; ultrasound up by 29%; vascular IR up by 39%. While several pieces of existing equipment were upgraded or replaced, there was no net increase in the number of imaging devices. During this time, radiologists decreased by 2.5 FTE. Reported by Dr. James Rawson, Chief of Radiology at Augusta University, April 2015.