This is a first-of-its-kind partnership between a healthcare organization and a vendor, and we’re taking advantage of the opportunity to innovate together.”
Mike Garcia, Senior VP & Chief Information Officer at Jackson Health System
In an EMaaS partnership, Philips shares responsibility for ensuring your clinical team is confident to leverage the steady stream of innovative capabilities of Philips patient monitoring solutions. Industry‐leading Philips clinical transformation specialists and experts in IT and patient monitoring work with your clinical and technical teams to address your immediate organizational needs while working toward future goals, so you can truly benefit from monitoring methodologies and systems best practices that can improve patient management and care capabilities.
Customer spotlight
Read how a hospital system rapidly aligns unpredictable patient volumes with performance goals during the COVID-19 pandemic and beyond
Customer spotlight
See how one hospital identifies its challenges and leverages data-derived insights that support effective performance improvement, with EMaaS.
That’s why we created a flexible service model that enables access to the capabilities that are aligned to your performance goals – without the ongoing challenges of equipment management. In EMaaS, Philips industry experts help you reach these goals by working alongside you to identify challenges and opportunities, and to problem-solve as a team. As a partner, we make recommendations based on the ongoing equipment usage and clinical workflow analysis, so you can flex your monitoring and care capabilities to meet your most pressing needs today, while forging paths to realize your long-term ambitions.
We recognize that to have a fully functional patient monitoring system and effectively manage patient care, you need a strategic partner equally invested in helping you easily standardize, adopt and scale your monitoring system use.
Flexibility
Optimized clinical performance
Cash-on-hand protection
Seamless data integration
The EMaaS engagement model ensures adoption and ongoing innovation through shared accountability and goal setting. Philips IT and patient monitoring specialists work side-by-side with you to continually assess where you are to further develop innovative workflows and build clinical capabilities so your team can focus on patient care.
Technology management and standardization
Clinical education and management
Planning, performance and optimization management
Payment structure * Tied to your patient volume and acuity levels
Your Philips team builds on accumulated insights of your patient monitoring system to continuously understand how your patient management and care workflows support you in achieving your performance goals. Based on experience with Philips patient monitoring customers, typical improvement opportunities are often related to upgrading to modern monitoring systems (workflow automation), standardization of workflow (ADT protocols) and focused attention (telemetry utilization and alarm management).
We report on fees, monitor usage and workflow adoption.
We report on uptime, perform updates and upgrades.
We identify areas of value realization and provide support using proven methods and tools.
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