Remote enablement - Provide insights to support asset availability, security and performance

Powered by Philips PerformanceBridge Focal Point

Remote enablement helps you address healthcare challenges today and tomorrow. By providing data-centric insights into your device landscape and networks, it supports potential improvements in asset availablity, security and performance.

Unlock potential, drive value with remote enablement

As your hospital networks become more complex, managing devices, delivering security and controlling costs places a strain on resources. Your networks must serve multiple functions, including alarm systems, EMRs and a growing number of devices. At the same time, the pressure is on to support better health outcomes, lower the cost of care and improve patient and staff experience. Remote enablement powered by PerformanceBridge Focal Point supports you to make data-driven decisions to efficiently manage operations and business, and support clinical outcomes.

Philips Software Evolution Services (SES) is a sustainable and scalable path to standardize exceptional patient monitoring across your enterprise. Features include an upgradable platform for easier planning and management across the system lifecycle; cybersecurity to protect your data; education training and support to empower your teams. SES provides a dedicated customer success manager accountable to your success, plus PerformanceBridge Focal Point is available through SES.

Overview
Overview

A unique approach

Effectively managing medical devices in the complex hospital environment is no easy task. Neither is meeting the expectations of your stakeholders and patients. You are well aware of the pace of change – and need a network that can meet your facility’s needs now and in the future. Remote enablement powered by Philips PerformanceBridge Focal Point is a unique two-way approach. It can help you capture data and leverage the insights it delivers to make ongoing improvements at an operational, business and clinical level.

Benefits

Facilitates the exchange of data and insights

Supports a proactive approach to maintenance and network security

Helps you optimize IT, business and clinical operations

Helps to enhance network visibility, manageability and security

Supports data-driven decisions

Drives a fruitful, two-way relationship between you and Philips

Philips OS patching service

Stay up-to-date with the latest security protection

Protecting valuable assets and data integrity from outside attack is a high priority in healthcare IT. Strengthening defenses and responding quickly and proactively to potential threats has never been more important. Philips OS patching service, part of remote enablement, offers a controlled, semi-automized way to roll out the latest security patches across your organization for the Microsoft™ operating system of our Philips PIC iX platform. Central management of OS patches means you no longer need to worry about manually identifying and installing fixes.
How it works
How it works
Remote enablement – responding to your needs

Remote enablement powered by PerformanceBridge Focal Point is designed to address your needs – the needs you have communicated and defined with us. It is a long-term, ongoing process that will help you manage your assets, gain an overview of which devices you have, where they are deployed and how your staff is using them. Based on the insights that remote enablement will provide, you will be empowered to unlock potential within your data and use it to drive value. Moreover, remote enablement supports a proactive, ‘push’ approach to cybersecurity, aiming to deliver timely solutions and bridge gaps before they impact IT, business or clinical operations.

Key features and capabilities

Operational management

Reporting and analytics, KPIs and alerts for a clear picture of your system health

Proactive security to protect your systems

System management and maintenance

Troubleshooting and diagnosis

Business management

Insights into business analytics

Better use of investment through improved insight into inventory/asset usage

Supports new and innovative business models

Clinical management

Optimize equipment usage to enable better utilization

Get more from available solutions by leveraging existing functionality

Continuously develop ways to enhance care and drive patient and staff satisfaction

Philips PerformanceBridge Focal Point
system architecture

Philips PerformanceBridge Focal Point is an intuitive, web-based application that aggregates, processes, stores and presents inventory, statistical and alert information for your Philips patient monitoring equipment and network. Using a web-based GUI or interfaced to your network management system, your IT staff can access valuable information generated by Focal Point both on-site and remotely.
Components
Components
Solution components

Remote enablement powered by PerformanceBridge Focal Point is our long-term commitment to helping you add value over time. It supports you to make informed, data-driven decisions about your systems and how you use them, based on the insights you gain into performance, usage and inventory.

Addressing your needs

Asset management

To help you manage your healthcare assets, remote enablement supports a detailed inventory of all devices connected to the clinical network. This includes their physical location, working status, availability of new software and maintenance coverage.

Cybersecurity

Remote enablement will provide a way to gain visibility into potential cybersecurity threats and deliver capabilities to help resolve them. One example is the OS patching service powered by PerformanceBridge Focal Point, providing central management of relevant security patches for the Philips PIC iX platform.

Availability

We plan to deliver performance management capabilities, KPIs, alerts and troubleshooting within the remote enablement program. Specific services addressing your needs will be added to the program over time.

Asset utilization

To help you utilize your healthcare investments, remote enablement powered by PerformanceBridge Focal Point helps you capture insights on current asset usage. This data-driven information can support operational enhancements, help you make decisions about the monitoring solutions across your organization and help you explore new business models.

Performance and benchmarking

By providing powerful analytics, remote enablement powered by PerformanceBridge Focal Point helps you gain visibility into performance and define benchmarks. These insights help you see how efficient your monitoring landscape is and take steps towards making improvements. Changes you make could potentially help staff deliver more targeted care and support clinical outcomes.

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