Healthcare Consulting
Unlocking insights to transform care delivery
Our consultants help hospitals and healthcare systems improve value to patients by creating exceptional environments and achieving meaningful and sustainable improvements in:
Clinical excellence,
Operational efficiency,
Care delivery, and
Financial performance.
Improving performance through operational excellence
Creating exceptional environments that improve patient and staff experience
Optimize your first point of contact for hospital admissions
Customer story
Announcing the launch of HealthSuite Labs, our first digital co-innovation lab, designed to support the evolution to new models for connected health enabled by digital technologies. The center provides an environment to spur innovation and supports the transformation towards connected and value-based, patient-centered care.
Consumer thinking drives patient-centered care models by Bob Reese
Discover key insights Philips has to offer on how adapting a patient-centered approach will advance your delivery of care model.
Strategic design delivers patient-centered health care by Giang Vu
Learn how design thinking in healthcare can help improve the patient experience.
Improve patient experience in the Emergency Department by Rick McCraw & Beth Fuller
Read more about how our ED consultants discuss ways to optimize and improve the patient experience in the Emergency Department
Mark leads our consulting practice in North America. He brings 25+ years of experience in healthcare, leading client engagements focused on operational effectiveness, patient throughput, supply chain optimization,pharmacy improvement, case management, interim emergency department (ED) management, and perioperative services. He brings a critical eye and significant management expertise to each project. He co-founded Blue Jay Consulting in 2006 which was acquired by Philips in 2015. Trained as an emergency medical ambulance technician, Mark holds a master's degree in business and is a published author on ED operations strategy and performance improvement.
