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The importance of a team-based approach for performance improvement at hospitals

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As published by MedCity News, October 24, 2018.
Regardless of the specific performance improvement task – whether it’s improving patient and staff safety or providing more efficient care – the ultimate success of a project comes down to the team.

JoAnn Lazarus, MSN, RN, CEN, FAEN

Principal and Practice Operations Lead

Hospital leaders are under tremendous pressure to achieve value-based care while doing more with less.  Initiatives to support these goals and execute process changes are complex and require more than a policy shift or simple administrative change. By addressing these issues using a team-based approach, hospital leaders are more likely to achieve sustainable performance improvement.

 

Regardless of the specific performance improvement task – whether it’s improving patient and staff safety or providing more efficient care – the ultimate success of a project comes down to the team. More specifically, there are three essential components that team-driven performance improvement initiatives need to succeed: engagement across levels, support of leadership, and the right team.

 

As a certified emergency nurse and emergency department director working in the field for more than forty years, I can personally attest to the importance of a team-based approach when it comes to implementing real change in the hospital.

 

Read the full article at The importance of a team-based approach for performance improvement at hospitals

About the author

JoAnn Lazarus

JoAnn Lazarus, MSN, RN, CEN, FAEN

Principal and Practice Operations Lead

JoAnn is a leader for the emergency services team, providing interim leadership and leading process improvement projects. Among her accomplishments include establishing a fast track, a middle track, implementing a SWAT tam for the waiting room, and decreasing the walk out rate by 25% in a 100,000-visit level 1 academic trauma center.

Related practice area

  • Emergency Department Optimization

    Emergency Department Optimization

    A hands-on approach to improving process efficiency in the emergency department, to reduce left without being seen (LWBS) and increase collectible revenue.