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Regardless of the specific performance improvement task – whether it’s improving patient and staff safety or providing more efficient care – the ultimate success of a project comes down to the team.
JoAnn Lazarus, MSN, RN, CEN, FAEN
Principal and Practice Operations Lead
Hospital leaders are under tremendous pressure to achieve value-based care while doing more with less. Initiatives to support these goals and execute process changes are complex and require more than a policy shift or simple administrative change. By addressing these issues using a team-based approach, hospital leaders are more likely to achieve sustainable performance improvement.
Regardless of the specific performance improvement task – whether it’s improving patient and staff safety or providing more efficient care – the ultimate success of a project comes down to the team. More specifically, there are three essential components that team-driven performance improvement initiatives need to succeed: engagement across levels, support of leadership, and the right team.
As a certified emergency nurse and emergency department director working in the field for more than forty years, I can personally attest to the importance of a team-based approach when it comes to implementing real change in the hospital.
Read the full article at The importance of a team-based approach for performance improvement at hospitals
JoAnn Lazarus, MSN, RN, CEN, FAEN
Principal and Practice Operations Lead
Emergency Department Optimization
A hands-on approach to improving process efficiency in the emergency department, to reduce left without being seen (LWBS) and increase collectible revenue.
Optimizing ED patient flow improves patient and staff satisfaction
St. Mary Medical Center leverages Philips ED interim leadership and performance improvement consulting to reduce arrival-to provider by 66.2%.