With the expectation of a hospital-wide installation of new telemetry equipment, Huntsville Hospital wanted to conduct a current-state assessment of their telemetry monitoring program so processes could be optimized and in place when the new equipment arrived.
Huntsville Hospital and Philips set out together to evaluate the central monitoring unit (CMU) and telemetry monitoring and alarm management practices to identify improvement opportunities in current processes so the hospital could act on improvement recommendations prior to installation.
As a result of the assessment, Philips consultants identified 23 opportunities and recommendations for performance improvement, which were detailed and presented to hospital leadership.