The dashboard delivered increased transparency into patient trends, ED provider performance, and more. Metrics on throughput times at the provider level, for both physicians and advanced practice providers, were reviewed closely.
The Beverly ED leaders and Philips consultants increased focus on reducing the time between bed request to patient depart. Process changes were implemented and a 31% decrease, from 204 minutes to 141 minutes (January - June 2019) was achieved.
The dashboard also provided the Chair of Emergency Medicine with the data needed to help confirm volume trends when providers advised they were experiencing increased patient arrivals, improve alignment of staffing to patient demand, and avoid $1.3m in unnecessary additional staffing.