The Invasive Imaging department at Rochester General Hospital (RGH) in Rochester, NY was challenged with growing volume, which required identifying opportunities for improvement to meet increasing demand. It was also planning a service line expansion.
RGH asked Philips Imaging Performance Consulting to conduct an assessment to achieve a baseline understanding of current operations to assess and better design the future workflow with a focus on enhancing patient/staff experience and efficiency, so overall operations could be improved.
As a result of the assessment recommendations, Rochester General Hospital was able to:
- Increased first case on-time starts
- Improved pre-procedure workflow
- Custom analytics dashboard
