Although alarm fatigue is a recognized problem that hospitals are trying to address, little has been done to evaluate the combined impact of all the alarms, alerts, and notifications that clinicians must respond to and the impact those disruptions have on patient care and safety, overall noise levels, and patient and staff satisfaction. ECRI1 has identified this issue as one of its Top 10 Technology Hazards for 2020 due to concern these disruptions have on cognitive load and desensitization that could lead to an adverse patient outcome. This session will share an implemented strategy based on best practices to assess and reduce overall alarm, alert, and notification load, along with the impact of the changes and lessons learned. Watch this webinar to learn how Philips and Advocate Aurora Health collaborated to implement alarm changes and reduce non-actionable alarms. 1ECRI is the Emergency Care Research Institute, ecri.org.
The presenters
Lisa Pahl, RN, BSN, MSN Principal and Practice Operations Lead
Lisa is a recognized expert in alarm fatigue and alarm management. She is a member of the AAMI Healthcare Technology Safety Institute’s national Clinical Alarms Steering Committee and often presents on alarm management. Her clinical expertise spans Adult Critical Care, NICU and PICU, Telemetry, ED, OR, and PACU and past nursing positions included Critical Care, Telemetry/Step Down, Med/Surg, Float Pool, and Home Health.
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Melinda J. Jamil, M.S. Human Factors Program Manager Advocate Aurora Health
Melinda’s goal is to redesign the work to fit the human; not redesign the human to fit the work. She manages the human factors program at AAH, the 10th largest not-for-profit, integrated health system in the US. She works with clinical engineers, patient safety managers, simulation specialists, and clinical team members to investigate potential system issues and identify improvements. Outcomes include redesigning technology, environments, and processes to improve patient and team members' safety, effectiveness, and well-being.
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