Webinar: Becoming Informed

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Preparing for a winter surge using trauma-informed care tactics

This webinar discusses trauma-informed care from a historical perspective and the traditional use of trauma-informed care in hospitals. It also reviews the more recent momentum to create trauma-informed hospitals as the creation of a trauma-informed culture has been correlated to enhanced patient outcomes, patient and staff resilience, and decreased avoidable costs. The premise behind this practice is that trauma is prevalent in our society and we should assume that all have experienced some form of trauma that has impacted their lives and if we approach our patients in a holistic manner then it will indeed positively impact their outcomes. In 2020, trauma has been universally experienced across the U.S. due to the impact of COVID-19 on our communities, our families, and work environments. Very few healthcare workers were left unscathed and the dread of reliving that experience is becoming a reality for frontline staff, leaders, and each of us.   


Watch this webinar recording and learn tactics to use to acknowledge and mitigate the impact of trauma in our staff and leaders. You will learn:  


  • History of trauma-informed care
  • The transition to trauma-informed hospitals
  • Impact of COVID-19 on healthcare workers
  • Practical tools to assist with creating trauma-informed workplaces in the midst of COVID-19

About the speaker

Jean Schuppe

Jeanne Schuppe, MSN, RN, CEN


Jeanne brings over 25 years of clinical and leadership experience in healthcare with experience in small rural facilities as well as suburban and urban trauma centers. She has a passion for mentoring new leaders to assist them in meeting their goals and those of the organization and believes that engaged employees supported by strong leadership create an excellent environment for high-quality patient care. Jean’s experience includes managing behavioral health teams with a focus on rapid placement for patients and support for hospital staff when caring for patients with behavioral health concerns.

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