Emergency Services

A strategic partnership
improve care and
enhance outcomes

Acute unscheduled care in seven developed nations

Philips has sponsored an in-depth assessment of acute unscheduled care, the demands on acute care providers, and use of the emergency department across 7 countries. This research paper explores the similarities and differences in the factors leading to acute unscheduled care demands, care decision making, and care delivery in the ED and beyond.


Blue Jay Consulting is part of Philips

Philips and Blue Jay Consulting have teamed up to help better deliver quality patient care, while improving financial and operational performance. This combined offering includes a strengthened focus on Emergency Department process improvements and outcomes—drawing upon the expertise of nationally recognized ED leaders, as well as access to best practices in emergency care.

Together, we envision new opportunities to support healthcare organizations in the transition to value-based care across the health continuum.

Contact us for more information about our services 

Customer stories in Emergency Department consulting



Interim leadership for throughput


Helping a community hospital improve ED performance, increase patient satisfaction, and reduce LWBS rate which generated additional collectable revenue of over $1.2 million annually


Read more




Reducing LOS in the ICU


Interim ICU leadership enables decreased infection rates, reduced LOS of 51%, and increased staff retention of 83% with process improvement consulting


Read more



Trauma certification and efficiency


Interim leadership and trauma services consulting helped to reclaim trauma services verification in six months


Read more





Performance improvement at Lakeland


Decreasing exam times, improving the patient experience, and increasing patient throughput in the ED at Lakeland Regional Medical Center


Read more

Explore our ED Optimization and Interim Leadership Services

  • ED Process Improvement

    ED Process Improvement

    Explore how Philips BlueJay Consulting services for ED process improvement help address growing patient demand.

  • Enhanced Interim Leadership

    Enhanced Interim Leadership

    Explore how Philips BlueJay Consulting services can provide executive interim management for the ED.

  • ED Training and Education

    ED Training and Education

    Explore how Philips Blue Jay Consulting offers emergency department triage and charge nurse training programs as well as management courses for ED leadership

  • Patient Care Experience

    Patient Care Experience

    Explore how Philips BlueJay Consulting services can help improve patient care experience in the ED.

  • Patient Throughput

    Patient Throughput

    Explore how Philips Blue Jay Consulting services enhances patient throughput in the ED.

Meet our team