Performance Improvement Consulting

Need more information on Performance Improvement?
We will contact you as soon as possible.

Contact information

* This field is mandatory

Contact details


Company details


Recent success

A collaborative approach to improving operational efficiency

During the transition to value-based care, hospitals and healthcare systems must continue to improve operational performance, while reducing associated costs.


Process efficiency and system utilization must increase to support additional patient capacity. Our consultants work collaboratively with management and staff, providing a strategic and phased approach to help achieve meaningful and sustainable results in clinical efficiency, patient throughput, and patient satisfaction. 

Performance Improvement Consulting

  • Imaging Optimization Services

    Assessment, strategic guidance, and implementation support focused on streamlining radiology processes and increasing patient throughput as well as the overall patient experience.

    Read more
  • Cardiology Optimization Services

    Assessment, strategic guidance, and implementation support to help drive leading practice workflows and improve department efficiency, resulting in enhanced key performance indicators.

    Read more
  • Alarm and Noise Management Consulting

    Strategy development and hands-on implementation support to reduce non-actionable alarms and unnecessary noise while standardizing alarm management processes.

    Read more
  • Capital Asset Planning

    Comprehensive, long-term capital asset planning including technology deployment, utilization, replacement, and re-deployment to help improve hospital asset management and return on investment.

    Read more
  • TransformAnalytics Performance Dashboards

    Online analytics-based dashboards to provide at-a-glance visibility into past and current performance, identify areas of concern, and support new performance improvement initiatives.

    Read more

Proven results*

Through collaborative and patient-focused engagements, Philips has helped clients improve performance including:


  • Enhanced patient and staff satisfaction
  • Streamlined workflow processes
  • Improved patient throughput 
  • Increased system utilization
  • Decreased exam times
  • Reduced alarms and alarm fatigue 

Our team leads

Mel Allen

Mel Allen, JD, MBA, FACHE

Principal and Practice Operations Lead

Mel has decades of experience in healthcare management with expertise in oncology, radiology, cardiology, hospital performance improvement, and health law. He holds a Juris Doctorate from Concord Law School, an MBA from Oklahoma City University, and a bachelor’s degree in radiologic science from the University of Oklahoma.
Lisa Pahl

Lisa Pahl, RN, BSN, MSN

Principal and Practice Operations Lead

Lisa is a recognized expert in alarm fatigue and alarm management. She is a member of the AAMI Healthcare Technology Safety Institute’s national Clinical Alarms Steering Committee and often presents on alarm management.
Steve Wuench

Steve Wuench

Solution Analytics Senior Manager

Steve brings expertise in data analytics, clinical operations, informatics, project management, and administration to help hospitals identify performance improvement opportunities. He helps utilize data to improve patient flow while reducing costs. 

See how we’ve helped others

Philips healthcare transformation services
Helping to transform care by redesigning and implementing a new care management program at AMITA Health
* Results from case studies are not predictive of results in other cases. Results in other cases may vary.

More practice areas


Learn more about our healthcare consulting services for your organization