Performance Improvement

Healthcare consulting

Performance Improvement Consulting

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Recent success

A collaborative approach to improving operational efficiency

During the transition to value-based care, hospitals and healthcare systems must continue to improve operational performance, while reducing associated costs.

 

Process efficiency and system utilization must increase to support additional patient capacity. Our consultants work collaboratively with management and staff, providing a strategic and phased approach to help achieve meaningful and sustainable results in clinical efficiency, patient throughput, and patient satisfaction. 

Performance Improvement Consulting

  • Imaging Optimization Services

    Assessment, strategic guidance, and implementation support focused on streamlining radiology processes and increasing patient throughput as well as the overall patient experience.

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  • Cardiology Optimization Services

    Assessment, strategic guidance, and implementation support to help drive leading practice workflows and improve department efficiency, resulting in enhanced key performance indicators.

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  • Alarm and Noise Management Consulting

    Strategy development and hands-on implementation support to reduce non-actionable alarms and unnecessary noise while standardizing alarm management processes.

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  • TransformAnalytics Performance Dashboards

    Online analytics-based dashboards to provide at-a-glance visibility into past and current performance, identify areas of concern, and support new performance improvement initiatives.

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  • Capital Asset Planning

    Comprehensive, long-term capital asset planning including technology deployment, utilization, replacement, and re-deployment to help improve hospital asset management and return on investment.

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Proven results*

Through collaborative and patient-focused engagements, Philips has helped clients improve performance including:

 

  • Enhanced patient and staff satisfaction
  • Streamlined patient workflow processes
  • Increased system utilization and decreased exam times

Meet our team

Mel Allen

Mel Allen, JD, MBA, FACHE

Principal and Practice Operations Lead

Mel brings decades of experience in healthcare management with expertise in radiology, cardiology, oncology, hospital performance improvement, and health law. He helps clients improve operational performance and enhance the patient experience.
Lisa Pahl

Lisa Pahl, RN, BSN, MSN

Principal and Practice Operations Lead

Lisa is a recognized expert in alarm fatigue and alarm management. She is a member of the AAMI Healthcare Technology Safety Institute’s national Clinical Alarms Steering Committee and often presents on alarm management.

Recent success

Philips healthcare transformation services
Analytics modeling provides data-driven proposal to increase patient throughput at Lowell General Hospital
* Results from case studies are not predictive of results in other cases. Results in other cases may vary.

More practice areas

 

Learn more about our healthcare transformation services for your organization