Performance Improvement

Healthcare consulting

Alarm and Noise Management

Need more information on Alarm Management Consulting?
We will contact you as soon as possible.

Contact information

* This field is mandatory

Contact details

*
*
*
*

Company details

*
*
*

Recent success*

  • 32% reduced non-actionable alarms

    Customer story

    32% reduced non-actionable alarms

    Learn more

Meet our team

Lisa Pahl

Lisa Pahl, RN, BSN, MSN

Principal and Practice Operations Lead

Lisa is a recognized expert in alarm fatigue and alarm management. She is a member of the AAMI Healthcare Technology Safety Institute’s national Clinical Alarms Steering Committee and often presents on alarm management.
Jillian Walker

Jillann Walker, RN, BSN

Senior Consultant

Jillann has experience in patient safety evaluations, simulations, and solution development. Her RN expertise is focused in trauma and surgical acute care.

Reduce non-actionable alarms and unnecessary noise while standardizing alarm management processes

Alarm fatigue is a growing concern in healthcare. Additional technology often means more alarms, many of which are non-actionable. These nuisance alarms can interrupt workflow and patient care, disrupt patient’s recovery time, and can create alarm fatigue for care providers which can lead to poor alarm practices.
 

The Joint Commission’s National Patient Safety Goal on Alarm Management1 focuses on improving the safety of clinical alarm systems and outlined key Elements of Performance which accredited institutions are expected to comply. Our consultants provide strategic guidance and hands-on implementation support to reduce non-actionable alarms and unnecessary noise while standardizing alarm management processes.

 

Key benefits:

  • Comprehensive assessment of current practices, including data analysis
  • Prioritized recommendations with implementation support
  • Reduced nuisance alarms and unnecessary noise which can improve patient satisfaction and potentially impact HCAHPS scores
  • Assistance with compliance of The Joint Commission’s National Patient Safety Goal on Alarm Management

An innovative approach

Alarm and noise management are complex challenges, interconnecting with many aspects of care delivery. Our programs start with data collection and analysis as it provides valuable insight and is considered the foundation for effective alarm strategy.
 

We then integrate people, processes and practices, technology, and culture as part of an in-depth current-state assessment. Next, a long-term sustainable alarm and noise management strategy are developed which aligns with the organizations' goals.

 

Quantitative and Qualitative Data Analysis

Data analysts use proven analytic methodologies to provide a baseline review, to be further evaluated and interpreted by our subject matter experts. Our team interacts real-time with clinical staff and meets with leadership to obtain a comprehensive qualitative perspective. This assessment evaluates current:
 

  • Processes and patterns, care models, and patient populations
  • Technology capabilities and use, default settings, and configurations
  • Unit, hospital, and system culture related to patient safety and near miss reporting

Taking it beyond the Assessment

Using our unique co-create methodology, we collaborate with leadership and frontline staff to prioritize opportunities and develop an organization-wide alarm and noise management strategy. This approach supports alignment and endorsement by all levels of an organization. Our consultants support the implementation and provide onsite support during program initiation.
 

Post-implementation evaluation including data analysis will be completed to evaluate the impact of changes.

Results*

Philips has delivered strategic and sustainable alarm management programs with the following results:

 

  • Modifications of monitoring default and configuration settings to minimize disruption caused by non-actionable alarms
  • AU Health achieved a 32% reduction in non-actionable alarms in the first 3 months with no adverse patient outcomes identified
  • The Joint Commission requested a client publish results of our alarm management program as a best practice 

Meet our team

Lisa Pahl

Lisa Pahl, RN, BSN, MSN

Principal and Practice Operations Lead

Lisa is a recognized expert in alarm fatigue and alarm management. She is a member of the AAMI Healthcare Technology Safety Institute’s national Clinical Alarms Steering Committee and often presents on alarm management.
Jillian Walker

Jillann Walker, RN, BSN

Senior Consultant

Jillann has experience in patient safety evaluations, simulations, and solution development. Her RN expertise is focused in trauma and surgical acute care.
* Results from case studies are not predictive of results in other cases. Results in other cases may vary.

Related services

 

Learn more about our healthcare transformation services for your organization