Performance Improvement

Imaging Optimization Services

Recent success

  • Improved imaging workflow for volume growth

    Customer story

    Improved imaging workflow for volume growth

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  • Improving MR scheduling and workflow processes

    Customer story

    Improving MR scheduling and workflow processes

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Improving workflow efficiency for imaging services

Many patients have an imaging procedure at some point during a hospital visit or stay and the experience is an important component of their loyalty and retention to a health system. Our consultants provide strategic guidance and hands-on implementation support to streamline radiology processes, increase patient throughput and enhance the patient experience.

Working collaboratively with an imaging department, we help identify operational inefficiencies and recommend opportunities to improve workflow and staff efficiency, scheduling processes, and system utilization while decreasing exam times.

An innovative approach

Using an innovative Design Thinking methodology, we focus on solution options and work with your team to create a preferred future state.

  • Assessment: Based on data analysis, an assessment of current processes is completed including stakeholder interviews and observations, and a gap analysis of key performance measures.
  • Patient experience review: Creation of an insights-based view of the patient journey identifies opportunities for improvement.
  • Recommendations: Collaborating with your clinical and management teams, we provide prioritized recommendations to increase clinical process efficiency and patient throughput.
  • Implementation: Our consultants can assist in implementing new processes and embedding sustainable change management programs, as needed.
scott a berlucchi
Philips has proven to be much more than just an equipment vendor to us. Their consultants understood our needs and partnered with us to create a long-term blueprint for success. The deep level of clinical expertise that their consultants offer helped optimize our imaging department's quality and efficiency."

Scott A. Berlucchi, FACHE, NHA

President and CEO, Auburn Community Hospital

Proven results*

Through innovative, collaborative, and patient-focused engagements, Philips has helped clients achieve meaningful and sustainable results in clinical efficiency, patient throughput, and patient satisfaction.
* Results from case studies are not predictive of results in other cases. Results in other cases may vary.

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Would you like to talk with one of our clinical consultants to see how our imaging optimization services can help deliver increased process efficiency and an enhanced patient and staff experience for your imaging department? Please share your contact information below and we will get back to you within one business day.

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