Philips Respironics
V60 / V60 Plus Ventilators

Step 1:

Starting the remediation process

 

Philips Respironics is working with authorized service providers (ASPs) who will perform the remediation at your facility.

Step 2:

Gathering information ahead of scheduling your remediation appointment

 

The ASP will contact you to schedule an on-site appointment. This appointment will typically occur 2-3 weeks after this call.

To help facilitate this call with the ASP, please consider preparing an inventory of your V60 / V60 Plus devices, along with the following information:

 

• Device serial numbers
• Address of device location
• If the device is in use, or if it has been removed from service
• All open Field Correction Orders (FCOs) on those devices, if known

You can download this document to help input the above information.

Preparing this information ahead of time will allow the ASP to plan how long your scheduled remediation appointment will take. If there are multiple FCOs identified for your ventilator, they will be performed in the same visit to help reduce the amount of time the ventilator is removed from service.

Please note that any preventive maintenance appointments will not be included in the remediation.

We recommend you make note of your ASP’s contact information in case your facility’s device availability changes.

Step 3:

Preparing for your remediation appointment

 

During your initial call with the ASP, please discuss how many of your ventilators could be made available per day. They will work with you to determine how to best support your facility.

Prior to your scheduled date, please take the following actions to ensure an efficient appointment. Scheduled devices should be:

 

• Available at a location where the remediation can be performed (with a designated workspace)
• Cleaned / disinfected

The ASP will confirm the appointment the day before your remediation is scheduled to start.

 

Hospital Responsibility
Please contact your ASP if your device availability changes. 

 

ASP Responsibility
If there are any changes or delays to your scheduled remediation appointment, your ASP will contact you directly.