Population health insights

Deploying technology to drive improvement

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Population health efforts often focus on the sickest and most expensive patients. But payers and providers may be missing out on opportunities to meet the needs of patients who have yet to be diagnosed with chronic conditions. Listen to the discussion on how to use technology and analytics to identify these patient populations and develop low-cost strategies to meet their needs.

Watch this Webinar to hear what industry experts had to share about:
  • Identifying important data points that can provide more insight on cost trends and care hotspots
  • Sharing actionable data to help physicians facilitate change
  • Using data from wearables, remote monitoring and other mobile technologies
  • Identifying strategies to incorporate additional layers of technology to improve outcomes


Robert Fields

Robert Fields, M.D.

SVP and CMO for Population Health
Mount Sinai Hospital
Dr. Robert Fields is a family medicine physician and the Senior Vice President and Chief Medical Officer for Population Health at Mount Sinai Hospital in New York City. As CMO, Dr. Fields leads a network of almost 4,000 physicians managing 400,000 lives across multiple risk contracts and all lines of business. Dr. Fields came to Mount Sinai in March of 2018 as the Chief Medical Officer for Population Health and has overseen the redesign of the clinical model including care management, provider engagement, quality programs and other aspects of the system’s population health strategy. He serves on the Board of Directors of the National Association of ACOs and America’s Physician Groups.
Keith Griffin

Keith Griffin, M.D.

Chief Medical Information Officer
Novant Health's Medical Group
Dr. Keith Griffin is the chief medical information officer at Novant Health’s Medical Group (NHMG) and a practicing internal medicine physician at Lakeside Primary Care in Concord, N.C. Dr. Griffin oversees all NHMG information technology projects, with special emphasis on the electronic health record portion of the Epic ambulatory project. Dr. Griffin, who has been a Novant Health physician for 11 years, also manages Novant Health Community Connect, an outreach project aimed at converting independent clinics to the Epic system. He received his undergraduate and medical degree from the University of North Carolina at Chapel Hill.
Cindy Gaines

Cindy Gaines, MSN, RA

Chief Nursing Officer and Clinical Lead
Population Health

Cindy has over 30 years of healthcare experience, splitting this time between quality and operations across the continuum. She most recently the vice president of quality, responsible for population health management and went onto serve as the chief operating officer and president of administration of the medical group for a health system in Kalamazoo, Michigan. During her esteemed career, Cindy has led the integration of patient care across the care continuum and integrated program requirements of third-party payers including pay-for-performance criteria to maximize clinical, operational, and financial initiatives. Gaines also championed physician quality alignment, attained PCMH designation and CPC+ approval for primary care sites, and managed integration activities for growing organizations. 


As chief nursing officer and clinical lead for population health management with Philips, Cindy serves as part of the senior leadership team responsible for developing comprehensive population health solutions.   Leveraging data to identify populations at varying acuity levels who are most appropriate for care programs, identifying tools to support enhanced delivery and deployment of care programs that virtually connect with and engage patients where they are, and analytics to evaluate outcomes and identify new opportunities.  


Responsible for promoting the movement to value-based care and population health management among Philips’ customers, Cindy is driven by her desire to improve care delivery on a bigger scale with technology that is designed with the user in mind.  She brings her extensive knowledge of the pain point’s health systems face in both the inpatient and outpatient spaces, combined with her expertise in how regulations shape operations, to every conversation she has with hospital c-suites.

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