A Digital Platform for Value-Based Care Management

It is becoming clear that the traditional approaches to care management including efforts to close gaps in care are not sufficient to deliver value-based healthcare. Efforts are fragmented and driven by what healthcare organizations have established as appropriate, and not based on what a patient needs and when they need it.
 

International Data Corporation (IDC) research has shown a need for continuous care driven by intelligence and insight that reduces the friction between payers and providers and delivers value that consumers and physicians are seeking. New digital platforms for value-based care management can provide the insights to guide stakeholders to the most appropriate action, the workflow and devices to manage care across the continuum of care settings and acuity, and the digital communication tools to support patients on their healthcare journey. The adoption of value-based healthcare, the pressure to manage cost and improve quality as well as the availability of technology holds promise to ease the burden for all stakeholders.

• Effective value-based care management must go beyond managing chronic conditions in the ambulatory setting and address the needs of patients across the continuum of care settings and acuity spectrum with convenient, continuous and personalized care.
• Current strategies are fragmented and limited in scope, causing inefficiency and frustration for care managers and physicians, less than optimal outcomes for patients, limited ROI for payers and lost revenue for delivery systems.
• The creation of a digital platform for value-based care management requires an architecture that can accept and transmit data to and from multiple settings of care, provide insights for decision making and help guide patients through their healthcare journey.