The greater Boston area is one of the most competitive healthcare markets in the country, with a host of world-class health systems vying for staff and patients.
Lahey Health, a leading integrated health care system headquartered in Burlington, Massachusetts, wanted to address this with world-class experiences for its patients and staff. The system turned to Philips to collaborate with them to design and plan a new patient-centric imaging center. Next to improving overall patient and staff experience, this has led to improved workflow efficiency and a reduction in appointment cancellations.