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Awards, achievements and accolades

At Philips, we believe it is important to report on our progress toward the goals we set for ourselves. The unbiased assessments of third-party organizations, along with honest feedback from customers and partners, provide invaluable resources for advancing the breadth and quality of our portfolio.

 

We are proud of the recognition we’ve earned over the years in so many areas – from imaging to design to sustainability – and we are pleased to share some of our accomplishments here.

2016 IMV ServiceTrak™ ranking

IMV ServiceTrak
Philips has been top-ranked by the IMV ServiceTrak survey in multiple services categories in patient monitoring, imaging systems and ultrasound systems.1 This is a reflection of the relationships we’ve built with our customers, and their trust in the value we bring them and their patients.
Definitive diagnostics

Confident diagnostics


For the fourth year running, Philips ranked highest in image quality for imaging and ultrasound systems, based on customer responses to the 2016 IMV ServiceTrak survey. Philips was also named #1 overall OEM training program for patient monitoring, imaging systems and ultrasound. In addition, we earned top marks for issue resolution by phone and clinical applications performance by original equipment manufacturer (OEM).

 

Reliable image quality saves valuable time, which allows for efficient, productive staff focus on patient care. Our expert teams are meticulously trained in the countless skills they need to keep systems up and running, support definitive diagnostics and shrink downtime.

Cardiovascular commitment

Cardiovascular commitment


For the second year in a row, the Philips dedication to distinctive service and system performance has been recognized by IMV, with #1 rankings across 28 cardiovascular categories.2 in the 2016 IMV ServiceTrak report.

 

Our clients depend on Philips service teams to keep their systems reliably online and operational, so they can consistently provide premium cardiovascular care.

About the ServiceTrak survey

IMV Limited is an independent healthcare research company that analyzes the medical imaging, clinical diagnostic and instrument markets. The 2016 ServiceTrak Imaging All Systems report is based on the feedback of respondents drawn from a randomized database of U.S. hospitals and imaging centers.
Best in KLAS 2016

2016 Best in KLAS awards

Philips received prestigious 2016 Best in KLAS3 recognition for our breadth of ultrasound solutions, spanning diagnostic, interventional, point-of-care and software products. This award recognizes the Philips commitment to developing a broad portfolio of innovations to provide the right information for more confident diagnostic decision support. Philips was also recognized for our ISP Perinatal and Wellcentive systems and solutions.
Best in KLAS Ultrasound

Best in KLAS: Ultrasound

Best in KLAS ISP Perinatal

Best in KLAS: ISP Perinatal

Best in KLAS Wellcentive

Best in KLAS: Wellcentive

About Best in KLAS

KLAS is a research firm whose mission is to improve healthcare delivery by holding vendors accountable and enabling healthcare organizations, including providers and payers, to be heard and counted. The firm derives its data from clinicians who use our products and services every day – and KLAS’ team personally interviews 95% of ​the healthcare professionals who provide them with feedback.

Improving the lives of more than 2 billion people4

From award-winning design to green innovation to being named an industry leader in sustainability5, Philips is dedicated to creating a healthier future with you.

 

At Philips, we support your objectives of achieving better outcomes at lower costs while improving the patient and clinician experience. We partner with our customers to unlock the collective genius of data, technology – and, most importantly, people – to drive the healthcare industry as a whole toward its core mission of making life better.

Two billion chart

More awards, achievements and accolades

Partnering with Philips means joining a team recognized around the world for our successes in multiple fields. Our green initiatives position us as a leader in best practices toward a healthier future for the world, while our brand’s strength and our design prowess has earned us acclaim from globally renowned organizations.

 

All of these, along with our consistently high IMV rankings, combine to make Philips a trusted partner for healthcare organizations all around the world.

iF design award

In 2016, Philips rose to #1 in the international iF ranking for design6, one of the longest running and highly regarded design competitions in the world. The 48 design awards we earned reflect the increasing importance to the Philips mission of communication, concept and service design.
Reddot design award
Philips design excellence was recognized with 37 prestigious Red Dot awards in 2016, including a “Red Dot: Best of the Best”7 award for the Lumify Ultra-Mobile Ultrasound solution.
Interbrand
In the 2016 Interbrand annual ranking of the world’s most valuable brands, Philips rose in rank to #41 from #47, with a total estimated brand value of approximately $11.3 billion.8
Dow Jones Index

Philips became the Industry Group Leader (the highest position) in the Capital Goods category in the 2016 Dow Jones Sustainability Index5, achieving the highest possible scores in three sections, including our initiatives in climate strategy and operational eco-efficiency.

ISO 55000 certification

In 2016, Philips earned ISO 55000 certification.

The International Organization for Standardization (ISO) is a worldwide federation of national standards bodies.10 ISO 55000 is intended for use by organizations who are:

 

  • Considering how to improve the realization of value for their organization from their asset base
  • Involved in the establishment, implementation, maintenance and improvement of an asset management system
  • Involved in the planning, design, implementation and review of asset management activities, along with service providers

 

The adoption of ISO 55000 enables an organization to achieve its objectives through the effective and efficient management of its assets. The application of an asset management system provides assurance that those objectives can be achieved consistently and sustainably over time.

RightFit Service Agreements


We know that one size does not fit all – each healthcare facility has its own priorities. From shared services to the most basic service agreement or to the most comprehensive, Philips helps every customer find the right fit in proven service solutions.

We are meeting the challenges of today’s demanding healthcare environment with adaptable services that give you one provider, one point of contact, one solution: yours.

By teaming with Philips to support and maintain your systems, you can keep your focus where it matters most: delivering better care to more people at a lower cost.

 

Watch a video on Philips multi-vendor services.

References

 

  1. Results based on IMV ServiceTrak™ survey data Jan–Dec 2016
  2. Based on data from 2016 IMV ServiceTrak™ X-Ray Cardiovascular Systems survey
  3. The complete 2016 Best in KLAS: Medical Equipment Report can be found at www.klasresearch.com
  4. Source: https://www.philips.com/a-w/about/sustainability/lives-improved.html
  5. Source: http://www.robecosam.com/images/IndustryGroupLeader_DJSI2016_Koninklijke-Philips-NV.PDF
  6. The design awards for Philips can be found under Companies at: ifworlddesignguide.com
  7. A listing of Red Dot award winners can be found at: en.red-dot.org
  8. Source: interbrand.com/best-brands/best-global-brands/2016/ranking
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