Philips partnered with Yale New Haven Hospital to help reduce no-show rate, improve patient preparedness for scans, improve patient satisfaction, and ultimately increase revenue for the hospital.
Our research at UCSF found significant reductions in overall cancellations and reschedules for patients receiving prostate biopsies with Patient Navigation Manager.
Research conducted at UCH’s GI department found a significant decrease in no-shows and bowel prep quality for patients receiving colonoscopies.
We’ve worked with multiple departments at Brigham Health to evaluate the affect of our solution on referral conversion efficiency, no-shows, portal adoption, patient satisfaction, and patient preparedness.
We worked with the GI department at MGH to evaluate operational efficiency, quality of care, and patient satisfaction while using our digital reminder program.
This collaboration evaluated our solution’s effectiveness in improving patient satisfaction and knowledge after sinus surgery.
A general overview of our work and results across the spectrum of medical specialties.
An overview of our offerings for radiology departments.
Educate your patients on their upcoming procedures with animated videos and help ease their anxiety.
In collaboration, Philips united patient engagement and analytics technologies together to help recover radiology exam volumes to pre-COVID-19 levels.
A look at how Patient Navigation Manager can help hospitals and clinics screen patients for COVID-19 and return to normal operations.
Leverage status changes in the EHR to trigger text-message notifications instructing patients on how to safely access the facility. Patient Navigation Manager's virtual waiting room can replace the traditional waiting room and minimize contact between patients, families, and staff.
Philips integrates MedChat’s AI capabilities to optimize automated patient communication and hospital workflows
Philips and openDoctor partner to deliver unprecedented digital front door experience in radiology
The doctor will see you now: How SMS helps Philips Patient Management deliver a new waiting room experience
How digital patient management is helping radiology patients overcome their COVID-19 concerns
Keeping patients safe and personalizing care during COVID-19 at leading U.S. medical centers
"Is patient-centered imaging better imaging?"
Seven innovations in radiology workflow that are improving efficiency and quality of care
Twilio CFO on software demand amid pandemic and collaboration with Philips
HSCIO webinar: Digital transformation: Is your data actionable enough to lead the journey?
Doubling Down: How digital health’s acceleration is redefining engagement
AHRA webinar: Patient engagement in the post-COVID-19 world
Seven ways COVID-19 is accelerating digital transformation in healthcare
Patient engagement, at-home screening & remote COVID-19 patient monitoring
How can hospitals improve workflows to enhance patient and staff experience
The role of digital engagement tools in managing the return to in-person non-emergent care
Medumo and BMC partner to engage with patients amidst the COVID-19 outbreak
Patient Navigation Manager is an automated, multi-modal communication platform that uses SMS, email, phone, and paper mailers to reach patients in the most effective way possible.
One of the main ways we are different from other systems in the market is our ability to personalize and customize patient instructions. We also don’t require your staff to have to manage and log into a new software system because we automate the whole program. EMRs are invaluable, but typical EMR solutions rely on patient portals for engagement, and research suggests that patient portals have an average activation rate of less than 30%1 among patient populations. With a customized outreach program designed to reach patients in their preferred mode of communication, we’ve been able to reach 86%2 of the average patient population.
1 HHS Should Assess the Effectiveness of Its Efforts to Enhance Patient Access to and Use of Electronic Health Information. (GAO-17-305). (2017). Washington, DC. Retrieved from https://www.gao.gov/products/GAO-17-305 2 Based on internal data (across all deployments). Not predictive of actual results for your business.
We’ve helped millions of patients across almost every specialty, including radiology, gastroenterology, perioperative care, ENT, urology, cardiology, orthopedics, oncology, OB/GYN, pediatrics, chronic pain management, endocrinology, and neurology.
Yes! We support bi-directional HL7, FHIR and flat file integrations with any EHR. Our implementation team works with you to design and implement the required interfaces that are set to exchange information on a real time or nightly basis.
Yes, any and as many as desired.
Yes, we offer a message-blast feature that allows you to send the same message to your entire patient population.
Yes, our cloud-based platform is safe, secure and fully HIPAA compliant. We enter into business associate agreements (BAA) with our customers which enables Patient Navigation Manager to engage in communications on behalf of care teams.
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