Healthcare

Healthcare services

Supports your enterprise operations to encourage better outcomes and low cost of care.

Philips Healthcare holidays

During holidays, service will be delivered to Customers as contractually indicated, and can be found in your service agreement language. Please contact your Philips Service representative, or Philips Customer Care Solutions Center at
1-800-722-9377 with questions.

IMV ServiceTrak awardsTM

"To be rated #1 in services and customer satisfaction means a lot to us and it's a big credit to our teams in the field who are putting customers first every day."
Vitor Rocha
Market Leader, North America
IMV imaging

Service solutions that help you

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Philips is your partner committed to help improve your organization’s key performance indicators (KPIs), including clinical, operational, ­financial and patient/staff satisfaction goals. Enterprise-wide operational excellence is our ultimate goal.

 

Our global footprint helps to empower you with access to meaningful innovation, deep clinical expertise, and data analytics for personalized, actionable insights. This in combination with wide variety of excellent services covering every step of your operations.

 

Tell us where we can help and we will tailor our services to deliver the solution that meets your needs. With outstanding delivery of services with focus on exceptional experience, we help you achieve your goals.

A comprehensive portfolio of our services

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Plan and Design

"Help me understand what I need to do and why"

Planning services

 

We can help you achieve your strategic objectives and assist in making decisions that impact your department, hospital or facility. We can assist in assessing equipment needs, model new clinical services, improve patient and staff satisfaction, design your facility and be your partner for help with ­financial services and managed services.

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Implement and Integrate

“Help me and my organization get up and running with something new”

Implementation services

 

Our portfolio of Implementation Services helps you deploy new technology in a sustainable fashion, with minimal disruption. Services range from project management, installation, IT integration, interoperability, application training and educational services.

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Monitor and Optimize

“Help me perform over time and continuously improve”

Optimization services

 

We can help you increase process efficiency and achieve continuous operational improvement. Our team provides data analytics and performance improvement services to optimize technology, staff utilization, and provide interim leadership. Collaboratively, we help optimize your department, hospital, or enterprise.

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Prevent and Maintain

“Help me prevent and react when something goes wrong”

Maintenance services

 

Our portfolio of Maintenance Services is dedicated to maximizing your technology uptime. In addition to repair services, we offer remote equipment monitoring and preventive maintenance. We manage the labor and parts, for both Philips and non–Philips equipment. We also train and educate your own biomed staff.

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Upgrade and Secure

“Help me stay current and secure”

Upgrade & Security services

 

Our portfolio of Upgrade & Security services assures that your technology is always current, secure and up-to-date for your speci­fic situation. Services include software maintenance services, cybersecurity services, trade-in services and fi­nancial models to provide you with access to a secure and sustainable equipment lifecycle.

Enabling technologies for services

 

A variation of proactive, predictive, and supporting technologies are at your disposal to support your selected service(s). These technologies and tools aim to enable you to have more effective workflows, provide transparency of data, schedules, activities and more.

Customer stories

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Healthcare Consulting

 

Our consultants help hospitals and healthcare systems improve value to patients by creating exceptional environments and achieving meaningful and sustainable improvements.

Related areas

 

See our full listing of products, innovative solutions - suites of systems, smart devices, software and services and partnership across the continuum of care with healthcare providers and our customers

Philips Healthcare holidays

Date
Philips Healthcare holidays
January 1, 2021
New Year’s Day
January 18, 2021
Martin Luther King Jr. Day
May 31, 2021
Memorial Day
July 5, 2021 
Independence Day (observed)
September 6, 2021 
Labor Day 
November 11, 2021 
Veterans Day 
November 25, 2021
Thanksgiving Day
November 26, 2021 
Day after Thanksgiving Day 
December 24, 2021
Christmas Day (observed) 

Let's talk

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Interested in our services? Have a question?
We'd be happy to help you.