Maintenance services

Medical equipment and software services

Partnering with you to keep technology performing at its peak to help you maximize operational efficiency and reduce unplanned equipment downtime

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At Philips, we offer much more than simple upkeep for your technology. We’re committed to helping you drive performance, usability and interoperability by keeping your technology sustainable and reliable.

 

Turn to us for technical phone support and remote problem resolution directly from experts with deep clinical insights at our Customer Care Solutions Center, and for on-site support and implementation services.

 

Whether you are looking for short- or long-term services for Philips or multi-vendor equipment and software, we can work with you to choose the most appropriate options that complements your in-house capabilities and budget.

What’s different about Philips services? Our people. Meet some of your partners in business and see what makes them passionate about helping customers.

 

Learn more

Medical software and equipment services

  • Equipment maintenance

    Equipment maintenance

    Offering a broad portfolio of services to address your unique maintenance challenges and financial needs. Our agreements allow you to choose levels of service that fit your exact in-house capabilities and meet your individual clinical, operational and financial goals.

  • Software maintenance

    Software maintenance

    Providing software maintenance services that offer true flexibility, convenience and empowerment for your medical systems. A partnership that keeps medical software performing at its peak to help you maximize operational efficiency.

  • Multi-Vendor Services

    Multi-Vendor Services

    Philips Multi-Vendor Services provides vendor agnostic, multi-modality solutions for maintenance, lifecycle, and performance services for your imaging/biomedical equipment. Designed to cost-effectively manage complex networks of assets across multiple sites of care, Multi-Vendor Services helps simplify data and insight gathering, drive operational excellence, and enhance the patient and staff experience.

Managed equipment services

 

This long-term service offers a comprehensive approach to technology management, covering the procurement, installation, commissioning, training, maintenance, upgrading and replacement of all your equipment at a fixed service fee.