Maintenance services

Medical equipment services

Flexible equipment services and agreements that help you maximize operational efficiency

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At Philips, we take pride in supporting your team through continual and proactive maintenance. Our experts are here to make sure that your equipment is functioning optimally, and that you keep pace with healthcare technology—so you can minimize downtime and get more from your investments.

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Equipment maintenance services

  • Customer Care Solutions Center

    Customer Care Solutions Center

    Expertise, resources, resolutions, when you need it

  • Customized maintenance service agreements

    Customized maintenance service agreements

    Flexible contracts for imaging systems, patient monitoring systems and ultrasound devices are designed to evolve to meet your changing business needs.

  • Patient monitoring

    Patient monitoring

    Our patient monitoring technology protection plans are designed to optimize operational and financial performance across your organization.

  • Remote services

    Remote services

    Our advanced virtual private network allows for remote proactive support and helps us sustain your systems from a distance, without interrupting your routine.

  • Remote technical connect for ultrasound

    Remote technical connect for ultrasound

    Philips Remote Technical Connect is an OmniSphere software application that enables remote diagnostics and control of Philips ultrasound systems.

  • Technology Maximizer, a software and hardware refresh program

    Technology Maximizer, a software and hardware refresh program

    Boost your clinical capabilities and the performance of your equipment via software upgrades and refreshing your hardware.

*Eligible release level depends on system configuration

Site preparation and planning


Ensure your site is prepared for new or changed equipment to avoid delays or issues during the transition, from preliminary designs to complete structural, electrical and cooling specifications.