Lifestyle coaching and education

Care Engagement › Lifestyle coaching and education

Enabling a patient-empowered, online approach to care

Exploring lifestyle as a medicine is very much in the interest of not only patients, but also of healthcare professionals, payers and health systems. Coaching and education allows you to engage less-acute patients to participate in their own well-being and help give them greater control over their health outside of doctors’ appointments and hospitalizations.

An online lifestyle intervention program can be a combination of treatments aimed at healthier eating and eating habits, more exercise and, if necessary, individual psychological treatment to support behavioral change.

60%¹

of Americans have at least one chronic condition.

42%¹

of Americans have multiple chronic conditions.

6.3%²

of U.S. adults reported engaging in all five key health-related behaviors for chronic disease prevention:

Never smoking
Getting regular physical activity
Consuming no alcohol or only moderate amounts
Maintaining a normal body weight
Obtaining daily sufficient sleep

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Overview
Overview

Key benefits

Engage patients proactively online with personalized surveys, education and outreach.

Automate measurement and analysis of patient-generated, clinical, cost and outcome data to provide knowledge-based care.

Provide a comprehensive outcome overview for shared decision making.

Encourage and track long-term behavior changes in patient populations to help reduce the need for interventions.

The right intervention for the right patient

Online intervention programs can be beneficial to a range of patient types and those with chronic conditions, from COPD and diabetes, to heart conditions and sleep apnea. Depending on need, personalized plans can include educational information and/or specialist support in areas such as mental health, fitness, diet and nutrition, and others. Patients can also connect to support groups or communities focused on their specific health conditions or wellness concerns.

Easily direct patients to programs

Based on the available outcome data, patients can easily be assigned to the right online program that fits their needs.

With programs in place, care providers can directly refer a patient to support resources such as a dietitian, lifestyle coach or physical therapist, and communicate information about the patient to them through a single information system. Results from an intervention program designed by the specialists can be shared back to the provider.

Promote self-management with evidence-based education

Our health education program provides high-quality education supported by evidence-based guidelines and helps promote self-management. Our education programs are focused on providing patients with information they need to not only determine the difference between emergent, urgent and routine health conditions but also to provide a plan for addressing these health conditions, but setting goals for better health and quality of life.

Patients can see personalized educational content based on the data in their health record. This means, for example, that they can quickly learn about a drug their doctor just prescribed.

Help keep patients healthy at home

Both patients and health systems are invested in avoiding a hospital admission resulting from an unmanaged chronic condition. While many people understand the health benefits of eating right and getting regular exercise, knowing how to get started and what steps to take aren’t always clear. Connecting patients to providers and programs can help them get and stay motivated, and can potentially reduce the number and cost of medications or clinical interventions needed.

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¹Multiple Chronic Conditions in the United States, RAND Corporation (https://www.rand.org/pubs/tools/TL221.html)

²Clustering of Five Health-Related Behaviors for Chronic Disease Prevention Among Adults, United States, 2013 (https://www.cdc.gov/pcd/issues/2016/16_0054.htm) .