Philips Engage

Philips Engage is a patient-centric communications portal with patient and provider access that presents a clear overview of a patient’s health information. It aggregates data from multiple sources, contextualizes and runs analytics on that data, and empowers patients as they navigate their health journey.

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Overview
Overview
Key benefits for the Provider

Provider dashboards and tools for patient monitoring and comprehensive activity logging

Shared decision making through consultation preparation, individual care planning and outcome measurements

Intuitive communication across enterprise care teams

Access to information and educational material, insight into progress, risk, results and tasks to be performed, such as questionnaires

Key benefits for the Patient

Accessible communication across multiple modalities, including chat functionality and two-way video calls

Access to information such as lifestyle coaching and educational material

Insight into progress, risk, results and tasks to be performed, such as questionnaires

Intuitive and user-friendly interface

With digital solutions like Engage, patients can record and monitor their own health and remain informed of their clinical treatment and progress. In addition, patients can enjoy greater access to care through video consultations, online chat and secure messaging. Engage delivers more information and supports regular interaction between patient and provider.

Engage puts as much health management power as possible right at patients’ fingertips, which can help lower readmission rates, enhance chronic disease management, and improve care transitions by empowering patients to better manage their care at home.

Alerts and recommendations are customized and personalized to each specific patient — and pushed across multiple devices in a patient’s busy, mobile lifestyle, from the desktop to tablets and smartphones.

Features

Patient-centered, efficient tools to coordinate and connect to care

Patients can connect with their care team and take a more active role in their health using a number of secure, easy-to-use tools. Engage supports secure messaging, chat and video calling options for care team consultation.

Through the portal, patients can easily communicate with their provider and select educational material from our eHealth library. In addition to eHealth modules and education (e.g., Smoking Cessation, Nutrition, Hypertension, Wound Care, and Mental Health), patients have access to self-management tools and activities including a personal health journal and their individual care plan(s). Using Engage, patients can:

Access, track and save important health information

Manage chronic diseases including diabetes, obesity and mental health conditions

Download, print and share important medical files and discharge summaries

Authorize other healthcare providers and caregivers to access and view a patient’s personal health records

Securely message healthcare providers

Read educational materials based on patient’s conditions, medications and lab results

Set reminders to take medications, and be informed on upcoming health visits and recommended preventive health measures

Schedule appointments with healthcare providers

Monitor progress over time with easy-to-read charts and graphs

Connect and view health data from home health devices and wearables

Intelligent dashboards and tools to help manage patient care

A provider dashboard offers tools to help providers manage patients under their care, including remote monitoring, consult preparation and patient-reported outcomes measurement to gauge a patient’s pain level, quality of life, mental health indicators, disability level and social factors.

Collaborative care tools, like care plans and health journals, allow providers and patients to easily work together to manage chronic diseases and improve patients’ overall health and wellness.

Intelligent workflows for healthcare providers

The Engage portal presents the healthcare provider with the right tools and insights into progress, outcomes and risk. Workflows are used with the aim of providing optimal support for the collaboration between patient and care providers.

Using Engage, a provider or care manager can prepare tasks such as an eHealth module or a questionnaire for a patient. The patient, the care provider and any third party, such as a caregiver, are able to be involved in the treatment together via a central portal.

Engage uses evidence-based clinical protocols to support multiple delivery channels for patients across the acuity spectrum to support self-management via web-based tools.

Standardized data exchange

Engage processes patient data by means of standardized data transfer, so that data can be exchanged between disparate systems. This helps to normalize disparate data, and connect and visualize it in one longitudinal record.

Because Engage is based on open standards, it provides integration capabilities and offers multiple options for connections with third party systems. Vendor neutral and interoperable, Engage supports industry standards for interoperability such as Integrating the Healthcare Enterprise (IHE) and HL7.
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