Healthcare

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Virtual Care
Community-
based telehealth

Philips Virtual Care Station, inspired by the VA’s ATLAS program, is a community-based telehealth solution designed to expand access to high-quality care by connecting patients and providers remotely through a secure, clinical-grade environment.

Care station room
Virtual Care Stations are designed to deliver an enhanced telehealth experience in a convenient location.

Enhanced telehealth access

 

Philips Virtual Care Stations fit securely into retail healthcare environments, providing a convenient, private setting for virtual face-to-face visits between patients and care providers.

Virtual Care Station Video

The advantages of virtual care


Tools and technology optimized to help people take control and manage their health; care teams extend their expertise and impact; and communities provide a neighborhood setting for integrated care.
For patients and caregivers

For patients & caregivers
 

  • Access to care in convenient locations
  • Expanded access to telehealth services
  • Ability to use existing insurance and provider networks
For providers

For providers
 

  • Ability to assess patients more frequently between in-person visits
  • Increased visibility into patient status and vital sign data
  • Ability to treat broad patient populations
For community settings

For community settings
 

  • Turnkey, easy-to-scale and HIPAA-compliant telehealth capabilities onsite
  • Opportunity for service expansion with an agnostic platform
  • More foot traffic and pharmacy pull through
  • Access to care in convenient locations

Get to know the Virtual Care Station


The Philips Virtual Care Station provides private, comfortable, ADA-compliant environments for a range of community locations.
Exterior front view (pod)
Exterior front view
Interior front view (pod)
Interior front view

1. Easy-to-clean surfaces

2. Side light

3. Tunable cove lighting and ambient experience

4. Core telehealth wall

5. Device storage

6. Medical-grade chairs

7. Emergency alarm

Project atlas video

Virtual Care, anywhere


VA’s program Advancing Telehealth through Local Area Stations, or ATLAS, brings care to veterans where and when they need it most. ATLAS enables veterans to be examined at their local post through virtual appointments with medical professionals across the nation saving veterans endless highway hours and travel expenses.
User driven, adaptive design

User driven, adaptive design
 

Accessible user-friendly, purpose-built design to meet the needs of patients and clinicians.
 

  • Designed to withstand the demands of healthcare cleaning protocols
  • Large interior with adaptive furniture accommodates individuals, caregivers, mobility aids, and service animals
  • Six pre-programmed lighting settings designed to optimize different use cases
Scalable to match community need

Scalable to match community need
 

Scalable to match community need

  • ADA-compliant and private environment with acoustical privacy
  • Opportunity to add new clinical services over time such as teledentistry, teleimagery, teleaudiology or the delivery of administrative services such as benefits counseling
  • Easily integrates into existing infrastructure and provider networks
  • Turnkey solution enables expanded clinical hours or expansion into new stores

Virtual Care Station: Patient experience

Awareness image

Awareness
 

Care provider and coordinator explain benefits of Virtual Care Station
Scheduling image

Scheduling
 

Patient makes appointment at nearby retail location
Arrival image

Arrival
 

Attendant meets patient outside the pod
Check in

Check-in
 

Patient’s identity is verified, and room settings are optimized
Clinical visit

Clinical visit
 

Patient and clinician share information and a digital record is created
Next steps

Next steps
 

Treatment plans and prescriptions are confirmed,
data is transmitted to EHR
Cleaning and reset

Cleaning and reset
 

Attendant cleans pod according to standard infection control protocols
Email and phone icon

Learn more about how to bring Virtual Care Stations to your community

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eCareCoordinator & eCareCompanion

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  1. Lilly, CM, et al, A Multi-center Study of ICU Telemedicine Reengineering of Adult Critical Care, CHEST, December 2013
  2. Dahl D, et al. People, Technology, and Process Meet the Triple Aim. Nurs Admin Q. 2014 Jan-Mar; 38(1): 13–21.