Sleep and respiratory care
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Philips Patient Adherence Management Service (PAMS)

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Patient Adherence Management Service

A broad portfolio of services to help you do more with less

 

Patient Adherence Management Service works to motivate and coach patients through their initial 90-day acclimation period. Patients receive personalized one-on-one care through live-call coaching and ongoing sleep apnea education from a team of sleep coaches.

95 percent reduction

PAMS users demonstrated a 95%1average reduction in time spent among homecare providers using PAMS for at least six months.2

24 percent increase

24% average relative increase in 90-day compliance rate compared to pre-PAMS adherence rate average3

79.5 percent compliance

79.5% of all PAMS patients meet the 90-day CMS compliance guidelines4

Efficiencies that are good for business

 

By reducing the burden on your respiratory therapists and customer service staff, you’re able to deploy resources more strategically. In addition to taking manual burden off your staff, Patient Adherence Management Service helps keep patients adherent. This may help you increase your reimbursement revenue and differentiate your business to win more contracts and patient referrals.

Patient Adherence Management Service (PAMS) workflow

PAMS Workflow Infographic

Patient Adherence Management Service (PAMS)

 

If you are interested, contact your account manager to get started.

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Among Home Care Providers using PAMS for at least six months.

2Retrospective study using 2014-2016 EncoreAnywhere data from 12 Home Care Providers using PAMS for at least six months. Adherence measured by CMS Compliance guidelines—minimum of 4 hours of use over 70% of the nights during a consecutive 30 day period within the first 90 days of use.

3Retrospective study using 2014-2016 EncoreAnywhere data from 12 Home Care Providers using PAMS for at least six months. CMS Compliance definition - minimum of 4 hours of use over 70% of the nights during a consecutive 30 day period within the first 90 days of use. 

4Retrospective study using 2014-2016 EncoreAnywhere data comparing 90 Day compliance rate between 12 Home Care Providers using PAMS for at least six months compared to all other DMEs with at least 1000 PAP setups using the CMS Compliance definition - minimum of 4 hours of use over 70% of the nights during a consecutive 30 day period within the first 90 days of use.  

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