From within the tasks section:
Users will work in the following list:
- Reorders - to be responsible for approving reorders.
- Reorders with notifications - to be responsible for archiving non-clinical notifications, such as shipping address changes, insurance changes, doctor appointment scheduling and data cards.
(Staff will set the filter dropdown at the top of the page to show general notifications)
For specific instructions on how to process reorders and notifications, please visit tasks
From within the patients section:
Users will work in the following lists of patients who require a phone call from staff because they are unable to be contacted through automated means:
- Active manual
- Non-compliant patient listing (if applicable)
For specific instructions on how to work the lists of patients who need to be contacted by staff, please visit patients