Tips to know:
- Branch filtering is not enabled by default. Appropriate staff can request the branch filtering feature to be enabled by contacting medSage Customer Service at 855 400 3615 or medSagecustomerservice@philips.com.
- By default, users are not given access to any current or new branches. Once the branch filtering feature is enabled, it will be your internal medSage 3.0 administrator’s responsibility to ensure that users are added to the list(s) of existing branches, as well as any new branches that are passed to medSage from your billing system in the future. Otherwise tasks and patients will be hidden to all users, including those with administrator access.
Users with administrator access are made aware of this as the following message will appear at the top of the screen: