Each record is divided into six pages:
Contact details: Displays details on how (and if) the patient should be contacted regarding their therapy and supplies such as status, phone number, email, contact method and contact eligibility date. If the phone number listed is identified as a mobile number, it will be marked with an (M); otherwise, it will be marked with an (L), which identifies it as a land line.
Demographics: Displays demographic information regarding the patient’s setup date and address
Insurance: Displays information regarding the patient’s primary and secondary (if applicable) plans
Orders: Toggling between the icons in the upper right gives two different listings:
- Orders: Displays all orders received from billing data
- Supplies: Displays all supplies the patient has had in their history
Comments: A listing of all comments associated with a patient created by users and by the system
Contact history: A historical account of all contact attempts to a patient and details about patient responses during successful connections
If a patient has an open task, an indicator to ‘View Open Task’ appears on the left-hand side of the patient’s record to navigate to the task.
If a patient does not have an open task, an indicator to ‘Add Order’ appears on the left-hand side for creating new orders manually.
Any updates made to a patient’s record in medSage should also be made in