Customer Service Solutions
InfoView was created exclusively for healthcare, to help you manage, monitor and control clinical assets across your hospital or health system. Because we understand medical equipment and the environment you operate in, we don’t measure success in the number of assets managed, but rather how we can help your healthcare organization meet its financial and operational goals with a solution that extends beyond the software.
Our support services are delivered by health technology experts and designed to help you get up and running quickly, by both standardizing your asset data and understanding your key metrics needed to effectively track performance. Decision-making becomes faster, more confident and backed by data. After implementation, we continue to partner with you to enable sustainable improvements year after year.
Optimized management of operating assets and enhanced operations
Effective asset management starts with good data, and ends by demonstrating real value. We work with you to integrate your existing or legacy CMMS database seamlessly into InfoView, standardizing your data. The cloud-based InfoView tool makes reporting and planning management of your assets simple.
With robust reporting and easy-to-read dashboards, InfoView speeds your decision-making by giving actionable insight to inform and improve. Using data to guide your actions, you can be more confident in your day-to-day choices, as well as use that data to more effectively plan for capital investments.
We work as partners with our customers to confirm the platform is delivering tangible, measurable results for the health system. A customer engagement program, including regular post-sale meetings, can help your team navigate true change management. For customers who need customized reporting or functionality, InfoView is scalable to meet your future needs
InfoView is easy to use, easy to access, helping to make reporting and customizing simple.
Most CMMS vendors make claims of reducing costs by better managing your assets. However software alone isn’t always enough to create measurable change and savings. We focus on the value of that data, helping you make sense of it and get insights that offer a clear path forward to improvement and cost savings. From the breadth and depth of asset data we capture, to the national standards we benchmark against, to the ongoing support our staff provides, our goal is to help you get the most out of your investment.
InfoView helps you:
RightFit Services – regardless of manufacturer
One team supporting Philips and non-Philips equipment*
PerformanceBridge
PerformanceBridge is an integrated, scalable portfolio of services, tools and support enabling hospital departments to improve their performance and build a program for continuous improvement over time.
PerformanceBridge Practice
Imaging department continuous performance improvement through tailored assessments, targeted recommendations, and ongoing monitoring and partnership.
Computed Tomography
Philips Computed Tomography (CT) is dedicated to reshaping imaging in ways never thought possible through our innovation in research and technology.
Magnetic Resonance
With a wide variety of patients and large range of clinical indications, you need MRI that can perform with digital clarity & speed in many clinical circumstances.
Radiography
Philips radiography solutions are highly customizable. From mobile units to complete digital X-ray rooms, we can provide a radiography solution that fits your workflow and budget.