From a patient’s first interaction with your department, operational inefficiencies – including a complex web of separate workflows – can weigh heavily on your physicians and staff, who often find themselves scrambling for information and wasting time. Integrated solutions from Philips make the most of virtualization and digitization to optimize your radiology workflow from end to end.
Some of the biggest challenges for radiology leaders stem from managing complex, disconnected workflows that can negatively impact patient care, staff experience, outcomes and cost. Here’s how our integrated radiology workflow solutions can help your organization.
Boston Medical Center used Philips pre-visit navigation program to implement an automated outreach program that was delivered to 282,662 patients from December 2019 through February 2020. Overall, no-show rates across ambulatory departments were reduced by 19% and late cancellations by 14% relative to BMC’s four-year average when using a standard appointment reminder program delivered via SMS and paper mailer. The combined reduction in the no-show and late cancellation rate was 16%.11
Hospital Nuestra Señora del Rosario’s CT and MR radiologists complete approximately 35,000 highly specialized studies per year, of which an estimated 30-40% call for advanced imaging. A significant number of these make use of Hospital Nuestra Señora del Rosario’s on-site 3D imaging lab. With Philips’ integrated workflow within a single workspace, Dr. Eliseo Vañó Galván, MD, Cardiovascular Radiologist and Chair of the CT & MR Department, says, “We save at least one to two minutes per patient. So that is a lot of time saved at the end of the day, across every specialist in our department.”12
The workflow of the Campus Bio-Medico in Rome needed to provide 7/7 days coverage, while ensuring that the specialist skills would always be available. Streamlining workflow is imperative not only, then, to deliver a high level of patient care, but also to address the very real challenge of radiologist burnout. A key part of the collaborative solution installed at Campus Bio-Medico is the smart workflow-management system called Philips Radiology Workflow Orchestrator, that is designed to automatically determine the best match to help deliver the right case to the right radiologist, based on their area of expertise, availability and current workload. As Dr. Carlo Cosimo Dr Quattrocchi confirms: “The workflow orchestrator allocates the exam to a specific person with the best profile, credentials, and specific skills to manage that exam...This alone already speeds up the workflow by 50%.”13
Boston Medical Center (BMC) implemented Philips PerformanceBridge Protocol Manager to optimize and standardize its MR protocols, with a goal of reducing exam times. After three months with Protocol Manager, work is ongoing, but the results are already clear. Sequence time has dropped by nearly 10 minutes for brain studies, and 3.4 minutes for all exams. L-spinet and T-spine studies have decreased by 3 minutes and C-spine studies have decreased by 8 minutes. In addition, volume has increased by three studies per day, which translates to an additional $324,000 per year.14
“We can connect directly with staff during the ultrasound exam and instantly respond to a question or concern. We see what they see, and can dynamically guide them to capture the right images."
Dr.Yanick Beaulieu, MD Cardiologist, Echocardiography and Critical Care,Hôpital du Sacré-Cœur de Montréal, Montreal, Quebec, Canada
Philips Spectral CT 7500 is your fast, always-on, low-dose path to precision diagnosis for a wide range of patients. This customer story shows how you can easily have both the "where things are" of conventional CT and the "what things are" revealed by spectral-detector data.
Boston Medical Center (BMC) operates a busy MR department, with 40 radiologists and 21 full-time technologists conducting approximately 575-625 studies per week on three MR systems. The department schedules 30 minutes per exam, but long and varied protocols pushed many exams beyond 30 minutes, wreaking havoc on department scheduling and resulting in undesirable patient waiting times. In this case study, you will learn how they optimize and standardize their MR protocols to reduce exam times while increasing volume and revenue.
How do you consolidate radiology workflows into a single workspace, enable advanced analysis and quantification on the fly, simplify reporting and ensure quality to optimize outcomes in a busy mid-sized hospital performing highly specialized CT and MR studies? That was the challenge faced by Hospital Nuestra Señora del Rosario in Madrid, Spain, which is a private, full-service hospital with 200 beds and 16 of 26 radiologists devoted to CT and MR studies.
As other rural hospitals struggled to operate during the Covid-19 pandemic, Iron County Medical Center found a way to maximize scan volume and add new clinical capabilities to their radiology department. Learn how upgrading to Philips Incisive CT helped Iron County Medical Center stay in step with innovation and gave them a competitive edge.
Results presented are for illustrative purposed only and are not predictive of actual results for your business. Results are specific to the institution where they were obtained and may not reflect the results achievable at other institutions. [1]. According to the definition of AI from the EU High-Level Expert Group. [2]. Advancing key performance indicators with pre-visit navigation: A case study with Boston Medical Center. Philips, 2020. [3]. Using Philips MR SmartWorkflow. [4]. Prospective study of 30 subjects undergoing routine obstetric ultrasound imaging, New Mexico, USA. Michael S. Ruma, et al. The use of a novel telemedicine tool in perinatology [abstract]. 30th ISUOG World Congress, 2020. [5]. Results at Campus Bio-Medico University Hospital using integrated informatics solutions. [6]. DAIC. 8 Top trend takeaways in medical imaging from RSNA 2020. [7]. Medscape National physician burnout, depression & suicide report 2019. [8]. Radiology staff in focus: A radiology services impact and satisfaction survey of technologists and imaging directors. A research study conducted for Philips by The MarkeTech Group, 2019. [9]. Care Quality Commission. Radiology review: A national review of radiology reporting within the NHS in England, 2018. [10]. https://www.prweb.com/releases/2014/08/prweb12133348.htm [11]. https://www.documents.philips.com/assets/20220811/6598749a37814624945faeee01511fbb.pdf [12]. Impression of time savings based on a subjective comparison between using the integrated workflow versus accessing a separate AV workstation. [13]. https://www.documents.philips.com/assets/20220714/6851c44c2a9649be8faaaed200e03c8c.pdf [14]. https://www.documents.philips.com/assets/20220715/4152da18ab5d48d8998eaed3008f42c9.pdf [15]. https://www.philips.com/c-dam/b2bhc/us/articles/report-radiology-research-in-focus.pdf
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