Define a clear path into the future for your enterprise-wide patient monitoring installation Our SmartPath lifecycle management solutions for Patient Monitoring help you optimize your existing infrastructure by enhancing workflow and minimizing pain points.
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Our SmartPath lifecycle management solutions help you stay on technology’s cutting edge with planned software upgrades. Philips Features include an upgradable platform for easier planning and management across the system lifecycle; cybersecurity to protect your data; education training and support to empower your teams. To further demonstrate our commitment to collaborating with you, SES provides a dedicated customer success manager accountable to your success. In addition, all SES agreements come with PerfomanceBridge Focal Point, an on-premise equipment management system that connects to the Philips IT/cloud/support network, allowing access to biomedical staff and interactivity with Philips technical support services.
Software Evolution Services (SES) deliver more than just a maintenance program, but a sustainable and scalable path to standardize exceptional patient monitoring across your enterprise.
Stay ahead of the technology curve with Philips Software Evolution Services
By keeping our monitors at the most current revision, we can extend the life of that equipment from a capital procurement perspective.”
Dennis Minsent
Director of Clinical Technology Services Oregon Health and Science University
Optimize your existing patient monitoring infrastructure with SmartPath
We are committed to supporting your changing patient monitoring needs as they evolve – today and into the future. Our SmartPath lifecycle management solutions help you take a long-term view. We analyze your situation, and deliver solutions planned for the entire lifecycle. After implementation, we stay by your side as a proactive partner. Deeper insights. Advancing care. Clinical data flows continuously from our monitors, providing actionable and timely information to care providers when and where they need it. Yet the deep, rich clinical data sets available in physiological monitors remains largely untapped, and its potential unrealized. At Philips, we are committed to harnessing the power of this data to improve patient care – by changing practices, empowering clinicians to treat quickly and confidently, and supporting personalized and scalable care.
Optimize your asset replacement program with a multi-year plan
The Multi-Year Strategic Plan is designed to help healthcare providers standardize and modernize their equipment. This program provides access to the Philips product portfolio, efficiency and productivity optimization tools, a streamlined upgrade process, and value-add services.
Clinical Performance Agreements (CPAs) take the guesswork and burden out of identifying and adopting the right clinical services and support to empower your care teams. With access to education and training from our clinical experts, change management and implementation solutions, CPAs make it easy and financially feasible to position your staff for success – and solve the toughest challenges in healthcare today.
Care is measured in outcomes and quality. The ability to stay ahead of the Quadruple Aim curve is compounded by more demanding patient populations, limited staff, and a deluge of data and technology. Philips CareArea Packages provide clinical education and services in a value-based, department focused way. Applying a structured approach, our experienced clinicians help assess your department, benchmark and identify root causes. We then provide guidance on best practices and improvement measures. And, we help deploy tailored and appropriately-scoped solutions to drive change.
Excessive non-actionable alarms in the ICU can quickly escalate to adversely impact patient care. Alarm fatigue results in frequent disruptions, staff stress, unnecessary workload, and inadequate reaction to critical alarms. Our alarm management program can help you regain control. Working with your ICU team we will help improve efficiency and restore patient and staff satisfaction. Following successful implementation of recommendations, positive results can be seen, as demonstrated by these aggregate findings:
This whole process raised our consciousness about the importance of alarm management.”
Ineke van de Pol
Project champion and ICU nurse practitioner, St. Antonius Hospital Nieuwegein, The Netherlands
Our SmartPath lifecycle management solutions help you stay on technology's cutting edge with planned software upgrades. With a Software Maintenance Agreement (SMA), you can be confident that regardless of your current version, a software upgrade will bring the very latest Philips software features and functionality to your solution.
The upgrade enables you to improve your facilities’ service and installation, and supports standardization, compliance, and improved OEM maintenance throughout your hospital.
By keeping our monitors at the most current revision, we can extend the life of that equipment from a capital procurement perspective.”
Dennis Minsent
Director of Clinical Technology Services Oregon Health and Science University
As part of our SmartPath solutions for Patient Monitoring we offer a trade-in program to help customers move to the next generation of MX bedside monitors. You may be eligible for this offer. Please contact your sales representative for further information.
Interested in learning more about our SmartPath lifecycle management solutions in patient monitoring and how you can enhance your equipment’s performance? Sign up for our email list and receive more specific information or a tailored upgrade offering.
[1] Konkani A, Oakley B, Bauld TJ: Reducing hospital noise: a review of medical device alarm management. Biomed Instrum Technol 2012, 46(6):478-87 [2] GörgesM, Markewitz BA, Westenskow DR: Improving Alarm Performance in the Medical Intensive Care Unit Using Delays and Clinical Context. Anesth. Analg. 2009, May 1, 108: 1546-1552 [3] Welch J: An evidence-based approach to reduce nuisance alarms and alarm fatigue. Biomed Instrum Technol 2011, Spring;Suppl:46-52 [4] Imhoff M, Kuhls S, Gather U et al.: Clinical relevance of alarms from bedside patient monitors. Crit Care Med 2007, 35(suppl):A178 [5] Chambrin MC, Ravaux P, Calvelo D et al.: Multicentric study of monitoring alarms in the adult intensive care unit (ICU): a descriptive analysis. Intensive Care Med 1999, 25:1360–1366. [6] AAMI Foundation’s HTSI (Healthcare Technology Safety Institute): Using Data to Drive Alarm System Improvement Efforts: The Johns Hopkins Hospital Experience. Johns Hopkins Hospital 2012
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